What are the responsibilities and job description for the Housekeeping House Person position at LOREN AT LADY BIRD LAKE EMPLOYER LLC?
About Us
At the cornerstone of Ladybird Lake and the Austin Skyline, the internationally recognized best in class Luxury Hotel Group, The Loren Hotel will bring a level of understated luxury and sophistication to Austin.
With its unparalleled views of Lady Bird Lake and the Austin skyline, The Loren invites discerning residents and guests to experience the ultimate in understated luxury and curated Austin culture. Our modern hotel rooms, impeccable service, and exclusive amenities offer the perfect complement to our indoor-outdoor environment, uniquely set within Austins most beloved green space.
Job Summary
- Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles
- Remove trash and/or linens and note any areas that need immediate cleaning.
- Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.
- Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
- Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.).
- Stock linen and supply closets to ensure par inventories.
- Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor.
- Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
Other Responsibilities
- All other duties as assigned, requested or deemed necessary by leadership.
Supervisory Responsibilities
None
Education/Formal Training
No formal education or training.
Experience
None
Knowledge/Skills
- Self-starting personality with an even disposition.
- Ability to meet standards of appearance.
- Can communicate well with guests.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry, carrying dirty dishes to service area.
- Ability to lift up to 40-50 pounds during pre-opening, putting furniture and equipment in place.
- Bending/kneeling -dusting requires bending and kneeling to reach all areas.
- Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
- Ability to assess required reaction to meet standards.
- Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.
- Continuous standing -continuously standing and/or walking to accomplish all that is required for position.
- Climbing stairs -approximately 40 steps 15% of 40 hour week.
Environment
Inside 80% of 8 hours.
