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Field Services Engineer 2 openings 1 Mechanical and 1 Electrical

Lorenz Engineering, a division of The Salem Group
Forest, GA Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 3/25/2025

P&C Field Services Engineer/Associate/Technician – Forest Park, GA

Job Summary

This position is for a Protection & Control (P&C) Field Services Engineer in the Panel Quality Assurance group. It will be filled at a level based on qualifications, education, and experience. The successful candidate will be responsible for P&C Field Services activities, prioritizing safety and quality. They must follow switching procedures and safety protocols while completing projects efficiently and on schedule.

Job Requirements

Education:

  • Bachelor's in Engineering or Engineering Technology, OR
  • 2-year technical degree in electrical maintenance, OR
  • Equivalent experience (substation electrician, technician, wireman, etc.)

Experience:

  • P&C Field Services experience preferred
  • Electric power utility transmission/construction/maintenance experience
  • Related substation experience (P&C applications, design, construction, equipment, project management, etc.)

Knowledge & Skills:

  • Understanding of 3-phase power, AC/DC Protection & Control schemes, and fault analysis
  • Familiarity with test equipment (voltmeters, ammeters, ohmmeters, relay test sets)
  • Strong problem-solving, decision-making, and multitasking skills
  • Effective communication with customers, employees, and leadership
  • Proficiency in Microsoft Office (Word, Teams, Excel, PowerPoint, etc.)

Other Requirements:

  • Valid driver’s license
  • Available for callouts and outage response outside normal hours
  • Ability to travel overnight as needed
  • Ability to operate manual switches and work in a substation environment
  • Must live near or be willing to relocate close to the office
  • Must pass a background check, drug screening, and NERC review

Job Responsibilities:

  • Commission, test, maintain, and troubleshoot protective relays, controls, and communication equipment
  • Execute construction projects and substation maintenance with no service interruptions
  • Coordinate outages and commissioning activities with various stakeholders
  • Follow safety standards, conduct job briefings, and mitigate risks
  • Develop technical expertise in power systems, relaying, SCADA, and substation testing
  • Respond to emergencies, isolating hazards and damaged equipment to restore service safely

Behavioral Attributes:

  • Model values of Safety First, Inclusion, Integrity, and Superior Performance
  • Utilize Human Performance tools in daily work
  • Support company Diversity, Equity, and Inclusion goals
  • Contribute to a psychologically safe work environment
  • Self-motivated, quality-focused, and hands-on
  • Strong learning mindset with a questioning attitude
  • Eager for hands-on fieldwork and working outdoors


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Mechnaical role


0-5 years


  • Documentation & Reporting: Maintain detailed records of service visits, repairs, parts used, and customer interactions for future reference and compliance.
  • Training & Education: Provide hands-on training to customers or staff on proper equipment usage, preventive maintenance, and troubleshooting procedures.
  • Collaboration: Work closely with engineers, product managers, and customer service teams to relay technical feedback and improve product performance.
  • Emergency Support: Respond to urgent service requests and unexpected breakdowns, ensuring minimal downtime for customers.
  • Compliance & Safety: Adhere to company policies, safety guidelines, and industry regulations when servicing equipment.

Qualifications & Skills:

  • Education: Technical diploma or Bachelor’s degree in Engineering, Electronics, Mechanical, or a related field.
  • Experience: 0-5 years in a related field, preferably in equipment maintenance, repair, or technical support.
  • Technical Knowledge: Strong understanding of mechanical, electrical, or electronic systems and troubleshooting techniques.
  • Communication Skills: Ability to clearly explain technical concepts to customers and provide excellent service.
  • Problem-Solving Abilities: Quick thinking and analytical skills to diagnose and resolve equipment issues efficiently.
  • Travel Flexibility: Willingness to travel frequently to customer sites, sometimes on short notice.

Work Environment:

  • May require working in industrial, commercial, or remote locations.
  • Physical demands may include lifting heavy equipment and working in various conditions.

A Field Service Representative plays a vital role in ensuring customer satisfaction by maintaining, repairing, and optimizing equipment performance at customer locations.

Salary : $20 - $40

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