What are the responsibilities and job description for the Assistant Automotive Service Manager/Service Advisor position at Lorenzo Buick GMC?
Only candidates with experience as Automotive ASM/Sevice advisor will be considered .
Lorenzo Buick GMC is accepting applications for a Service Advisor/Assistant Service Manager position. Busy dealership, excellent pay and working environment. New state of the art air conditioned shop coming soon!
A verifiable track record of excellent CSI is required .Bilingual English Spanish required. CDK experience required. Experience as ASM/ Service advisor at new car dealership required.
Apply in confidence via really or in person with the Service Director.
Job Summary:
We are seeking a knowledgeable and customer-oriented ASM/Service Advisor to join our team. The ASM/ Service Advisor will act as the liaison between customers and our service technicians, ensuring a smooth and efficient service experience.
Duties:
- Greet customers and provide them with a warm welcome to the service department
- Listen to customer concerns and accurately document issues with their vehicles
- Communicate service recommendations clearly to customers
- Schedule service appointments and follow up with customers on the status of their vehicles
- Provide estimates for repairs and obtain necessary approvals
- Coordinate with service technicians to ensure timely completion of repairs
- Upsell additional services or products as needed
- Maintain customer satisfaction by addressing any concerns or questions promptly.
Job Type: Full-time
Pay: $80,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Days:
- Monday to Friday
Experience:
- Automotive service advisor: 1 year (Required)
- Dealership: 1 year (Required)
Language:
- Spanish (Required)
- English (Required)
Work Location: In person
Salary : $80,000 - $130,000