Office Support Specialist

We're Growing! Join Our Team as a Office Support Specialist

We’re expanding and looking for a motivated and bright individual to join our team! This full-time position is a key role in our company, and we’re looking for someone who is upbeat, comfortable on the phone, and enjoys working with customers in both a in person setting and over the phone. Hours are Monday- Friday 8:30am-4pm.

This is a serious and important position that requires a qualified history of office or customer service experience. If you're organized, self-sufficient, tech-savvy, and have a strong ability to manage tasks independently, we want to hear from you!

Responsibilities:

• Answer inbound calls and make outbound calls to leads and prospects.
• Schedule free in-home consultations for our 5 salespeople.
• Handle data entry of customer information and manage reports using our CRM system.
• Maintain an organized work environment, stay on task, and work independently.
• Interact with customers who visit our showroom, providing excellent customer service.

Qualifications:

• Minimum 5 years of customer service experience (required).
• Strong phone skills and a positive, professional demeanor.
• Tech-savvy and proficient in CRM systems and Google Systems.
• Self-motivated and able to manage tasks independently.
• Detail-oriented with a commitment to staying organized.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 37.5 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Commute:

• Valparaiso, IN 46383 (Required)

Work Location: In person

Salary : $18 - $20