What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Lori Ramil - State Farm Agent?
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. 5 person team with tenured sales and service team members Existing 17 year Agency. Chairman’s, Ambassador Travel and Small Business Leader Agent an we are seeking an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Salary plus commission / bonus
- Paid time off (vacation and personal / sick days)
- Valuable experience
- Growth potential / Opportunity for advancement within my agency
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Interest in marketing products and services based on customer needs
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Self-motivated
- Detail oriented
- Dedicated to customer service
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Achieve mutually agreed upon marketing goals
- Bilingual - Spanish required
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
As an Agent Team Member, you will receive...
Requirements
Salary : $20 - $25
