What are the responsibilities and job description for the Patient Coordinator position at Lorton Station Dental Care?
Job Summary
The Patient Coordinator plays a vital role in ensuring a seamless experience for patients within the dental office. This position involves managing patient interactions, handling records, and facilitating communication between patients and healthcare providers. The ideal candidate will possess strong organizational skills and a thorough understanding of dental terminology and billing processes.
Responsibilities
- Greet patients upon arrival and assist with the check-in process.
- Schedule appointments and manage patient flow to optimize office efficiency.
- Maintain accurate records and ensure compliance with privacy regulations.
- Answer patient inquiries regarding services, insurance coverage, and billing issues.
- Collaborate with providers to coordinate patient care and follow-up appointments.
- Assist in maintaining a clean and organized office environment.
Skills
- Proficiency in dental billing, coding, and collections processes.
- Strong understanding of dental terminology to effectively communicate with patients and staff.
- Experience Open Dental or other practice management software
- Excellent organizational skills with attention to detail in documentation.
- Strong interpersonal skills to foster positive relationships with patients and team members.
- Ability to work independently as well as part of a collaborative team environment.
- Ability to multitask and work in a fast paced environment.
This role is essential for creating a welcoming atmosphere for patients while ensuring that administrative tasks are handled efficiently within the healthcare setting.
Job Type: Full-time
Expected hours: 32 per week
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- No weekends
Work Location: In person