What are the responsibilities and job description for the Hiring for Genesys Business Analyst (Insurance Domain) - Newark, NY (Hybrid) position at Lorven Technologies, Inc.?
Job Details
Our client is looking Genesys Business Analyst for Long Term Contract project in Newark, NY (Hybrid) below is the detailed requirements.
Job Title : Genesys Business Analyst
Location : Newark, NY (Hybrid)
Duration : Long term Contract
Industry : Insurance Domain
Job Description:
Required Qualifications:
- 10 years of experience as a Business Analyst.
- Hands-on experience with Genesys platforms (Genesys Cloud CX, Engage, or PureConnect).
- Masters or Bachelor's degree in data analytics, Computer Engineering, Math, Statistics, Economics or related analytics field from top-tier universities with strong record of achievement
- 3 years of experience with analytical skills and an entrepreneurial, hands-on approach
- Excellent Communication and interpersonal skills
- Experience of creating Entity Relationship Diagram, Data Mapping etc.
- Experience with tools like Postman, SoapUI, etc.
- Good problem-solving skills, keen intellectual curiosity, strong attention to detail and sense of drive.
- Ability to call APIs using various parameters and quickly understand the data returned
- Experience in reading ICDs
- Experience working with middleware portals like Apigee or Kong is good to have
- Experience in insurance domain is a must
Preferred Qualifications:
- High level Knowledge of Cloud Platform (AWS / Google Cloud Platform / Azure)
- Prior experience in management consulting and/or analytics-based consulting
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