Demo

Electronic Health Records / Health IT Account System Admin - Richmond, VA

Lorven Technologies
Richmond, VA Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 5/25/2025

Role : DOC - Electronic Health Records / Health IT Account System Admin

Location : DOC Headquarters 6900 Atmore Drive Richmond, VA 23225 - 4 days on site and 1 telework day

Contract Role

Interview is IN PERSON only.

Does your candidate have any experience in a recognized Electronic Health Record System (EHR)? This exp is highly desired (not required) but if they do have it, please make sure its highlighted (in bold) on their resume. If no - just put "No" in the skills matrix above.

Job Description :

Electronic Health Records / Health IT Account System Administrator 4

ABOUT THE ROLE

Must have excellent organization and planning skills, and an understanding of the utilization of technology in the business processes for the Electronic Health Records (EHR) program. The ideal candidate will have experience in a recognized Electronic Health Record System.

DAY TO DAY

Identify and quantify IT risk factors for EHR application security and related infrastructure. Knowledge of Active Directory, Group Permission, PC refresh and software installations, inventory and software management utilizing Asset Panda, manage user accounts, receive and transfer inventory to maintain accurate records. The ability to communicate effectively both in oral and written forms is essential. Working knowledge and experience with Keystone Edge, Microsoft OS, MS Office, DocuSign, Panda, VITA Remote tools, DEXIS, Adobe, Teams / SharePoint, VPN access, and inventory operations. Create, change, and delete user accounts per request. Provide Tier III / other support per request from various constituencies. Investigate and troubleshoot issues. Diagnose and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary. Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs. Maintain operational, configuration, or other procedures. Perform periodic performance reporting to support capacity planning. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.

Skill Matrix :

Working knowledge and experience with Keystone Edge, Microsoft OS, MS Office, DocuSign, Panda, VITA Remote tools, DEXIS, Adobe, Teams / SharePoint, VPN

Required

Years

Create, change, and delete user accounts per request.

Required

Years

Diagnose and recover from hardware or software failures.

Required

Years

Apply OS patches and upgrades on a regular basis, and upgrade administrative tools

Required

Years

Maintain operational, configuration, or other procedures

Required

Years

Experience in a recognized Electronic Health Record System (EHR)

Highly desired

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