What are the responsibilities and job description for the Front Desk Clerk position at lorvenk?
Overview:
The Front Desk Clerk provides excellent customer service by greeting guests, handling check-ins/check-outs, answering inquiries, and managing reservations. They ensure a welcoming environment and smooth operation of the front desk, while coordinating with other departments to meet guest needs.
Key Responsibilities:
- Greet and assist guests with check-ins, check-outs, and special requests.
- Answer phone calls, handle reservations, and process payments.
- Maintain accurate guest records and ensure a clean, organized front desk area.
- Address guest concerns and collaborate with other departments to ensure satisfaction.
Skills:
- Strong communication and customer service skills.
- Organizational abilities and attention to detail.
- Ability to handle multiple tasks in a fast-paced environment.
Qualifications:
- Experience in customer service or hospitality preferred.
- Ability to work various shifts, including evenings and weekends.
Job Type: Full-time
Pay: $35,000.00 - $40,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Evenings as needed
- Weekends as needed
Work Location: In person
Salary : $35,000 - $40,000
