What are the responsibilities and job description for the Licensed Mental Health Program Manager position at Los Angeles Christian Health Centers?
SUMMARY :
Under the direction of the Mental Health Director,the Licensed Program Manager (PM) assists with daily management and operations of the Mental Health Department and provides mental health treatment services to homeless and underserved populations presenting with complex medical and psycho-social problems on Los Angeles Skid Row and in Boyle Heights. The PM works alongside other professionals in multidisciplinary teams in order to deal with complex patient problems. The PM demonstrates Christ-like behaviors and attitudes in all job duties and responsibilities, supporting LACHC’s mission “to follow Christ by loving and serving our neighbors through comprehensive, quality health care.”
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Provides direct services to patients for 25-50% of time (e.g., screenings, assessments, diagnoses, individual and group therapies, referrals) per the needs of the program.
- Documents all assessments, diagnoses, care plans, interventions and referrals in our electronic medical records system.
- Provides consultation services to multi-disciplinary team members regarding the mental health conditions of patients within an integrated care model (i.e., integration of primary and behavioral health care).
- Under the direction of the Mental Health Director, works collaboratively with other departments to develop procedures and workflows for the implementation of mental health programs.
- Participates actively as a member of LACHC Leadership Team, providing input and assisting in setting the Clinic’s direction.
- Assists with planning, assigning, directing, and evaluating the work of mental health personnel.
- Monitors department billing, and works with the billing department to ensure efficiency and sustainability.
- Provides administrative and clinical supervision to program staff and / or graduate trainees to ensure all services are delivered according to local, state and federal laws and in compliance with contractual requirements and to ensure quality of care for all mental health homeless patients and families presenting with complex medical and psycho-social problems.
- Assists with payroll timesheets, employee expense reimbursement requests, leave requests, etc. to ensure that submissions are complete, accurate, and in compliance with agency policies and procedures.
- Participates in the hiring and orientation process of new staff members.
- Together with the Mental Health Director and Human Resources, assists with managing mental health personnel (inclusive of employees, interns, and volunteers) on corrective measures and disciplinary actions
- Assists with data reports, memos, write-ups, and grant reports as needed.
- Assists with collaboration with graduate schools for placements, trainings, and evaluations of mental health trainees.
- Assists with supervising students, interns and mental health volunteers providing services at LACHC.
- Participates in group supervision and case conferences for the discussion of specific patients as well as sharing of training materials and best practices.
- Represents LACHC at local collaborative meetings, conferences, and community events as needed.
- Other duties may be assigned.
QUALIFICATIONS :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE :
COMPUTER and LANGUAGE SKILLS :
MATHEMATICAL SKILLS : Ability to accurately calculate figures and amounts such as totals, proportions and percentages.
REASONING ABILITY :
PHYSICAL DEMANDS :
WORK ENVIRONMENT :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be exposed to carriers of contagious diseases. The employee may have to deal with irate and irrational clients who may or may not be under the influence of mind-altering substances such as cocaine, marijuana, alcohol, etc. The employee will have access to patient charts which contain confidential information about medical conditions and other personal matters. The employee must display a commitment to maintaining patient confidentiality at all times.
WORK STATUS :
Full-time, Regular, Exempt employee. Medical, Dental, Vision and 403B Retirement Plan with Employer Match. Equal Opportunity Employer. Will consider candidates with criminal histories. Salary commensurate with work experience.
About Los Angeles Christian Health Centers :
Los Angeles Christian Health Centers opened in 1995 with a handful of staff but a big vision to render hope and healing through healthcare to the thousands of homeless and low-income residents living in Los Angeles County. Today, 120 staff members serve the County’s most vulnerable populations from our two full-time health centers in Skid Row and Boyle Heights. We also provide comprehensive medical care at our 10 part-time satellite clinics hosted by our community partners throughout Downtown Los Angeles and Watts.
Salary : $63,378 - $95,068
