What are the responsibilities and job description for the Human Services Administrator II- Business Attraction position at Los Angeles County Department of Human Resources?
EXAM TITLE: Human Services Administrator II- Business Attraction
EXAM NUMBER: EW8022A-EA
JOB TYPE: PERMANENT
TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT
FILING DATES:
ABOUT THIS EMERGENCY APPOINTMENT:
Before the end of your initial work period, you will be assessed on your work performance. Those who successfully pass the assessment will be considered for permanent appointment to Human Services Administrator II.
This assessment will be weighted 100%.
WORK LOCATION:
Economic Opportunity Headquarters
510 S Vermont Ave 11th Fl
Los Angeles CA 90020
ABOUT THE DEPARTMENT:
Essential Job Functions
- Works with appropriate Federal, State (e.g. GO-Biz), and local Departments and Supervisorial Districts to coordinate business attraction activities and support program concepts, goals, and implementation. Manages relationships with firms and small businesses seeking to expand or locate in LA County.
- Interprets program policies and concepts for department staff, other County departments, and other agencies, special interest groups, and individuals in the community regarding business and labor attraction and including variety of incentives and opportunities. Supervises the analysis and interpretation of State regulations and the preparation of directions and instructions for new or revised regulations. Develop documents outlining County assets and promotional materials.
- Assesses regional labor market and business information to identify and develop job opportunities and viable career pathways for workers experiencing barriers to employment.
- Directs research and studies to determine the effectiveness and need for modifications in business attraction program policies and program activities and implementation.
- Develops, coordinates, and supports countywide business engagement.
- Develops measures and metrics to be tracked via the Customer Service Relationship Management system for overall reliable evaluation of the Business Engagement strategy.
- Directs the analysis and formulation of recommendations of proposed changes in County, State and Federal legislation with respect to business attraction, expansion, retention and other place-based local economic development strategies.
Requirements
MINIMUM REQUIREMENTS:
Two years of experience in an administrative, management, or highly responsible staff capacity at the level of Human Services Administrator I.
You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.
- Administrative capacity is defined as experience in assignments analyzing and making recommendations for the solution of problems of organization, budget, personnel, information services, programs, facilities planning, materials management, and general management.
Management Capacity: Performs formulation and execution of policies in the operation of major segments for the mission of the organization. Accountable for setting organizational policies and objectives, developing and approving the course of action for the organization, and controlling the organization through supervision of subordinates who direct various units.
Highly Responsible: Staff experience at the senior level with extensive knowledge of program related area, processes and procedures, and experience in a specific subject matter.
Staff capacity is defined as work that includes assisting and supporting administration by doing research, analysis, and making recommendation to line managers on matters such as, utilization of personnel, allocation of funds, workload and workload fluctuations, and programs and procedures for accomplishing work objectives.
Human Services Administrator I is defined as experience in directing the provision of income maintenance or social services in a geographical area, for supervising a social service program unit, or for performing highly specialized staff functions.
DESIRABLE KNOWLEDGE AND SKILLS:
Experience developing key performance indicators and directives for program partners and analyzing program performance.
Experience with business customer relationship management and lead generation, product or service sales/marketing, and developing business engagement strategies.
Experience conducing market research, implementing economic development strategies included but not limited to business attraction, economic and workforce incentives, site selection, international trade.
Experience with presentation development, public speaking, and event organizing.
LICENSE:
PHYSICAL CLASS 2:
Additional Information
EXAMINATION CONTENT:
Before the end of your temporary work assignment a Performance Evaluation weighted at 100% will be completed. Those who achieve a passing score on this evaluation will be considered for permanent appointment.
APPLICATION AND FILING INFORMATION:
Applications must be filed online only.
Provide all relevant knowledge, training, and experience in the Supplemental Questionnaire section to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed.
If your application is incomplete, it will be rejected.
FAIR CHANCE INITIATIVE:
DEPARTMENT CONTACT INFORMATION:
California Relay Services Phone: (800) 735-2992
Teletype Phone: (800) 899-4099
ADA Coordinator Phone: (213) 300-4966
COUNTY OF LOS ANGELES
Employment Information
Any language contained in the job posting supersedes any language contained below.
This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.
Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/.
Testing Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/.
Fair Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.
Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov.
Revised January 2025
