What are the responsibilities and job description for the INFORMATION SYSTEMS ANALYST II position at Los Angeles County Department of Human Resources?
Exam Number:
R2591U-R
Type Of Recruitment:
Open Competitive Job Opportunity
We welcome applications from anyone!
When to Apply:
We will be accepting online applications from Wednesday, April 23, 2025, 8:00 a.m. (PT) until Tuesday, April 29, 2025, until 5:00 p.m. (PT). Applications must be submitted before 5:00 p.m. (PT) on Tuesday, April 29, 2025, to be accepted.
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Why work for us?
With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 116,000 employees in more than 38 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.
We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. The County has more than 2,300 different job descriptions, offering a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the nation. Join us and discover a rich selection of health care options, robust retirement plans and the flexibility to work, relax, and rejuvenate in order to reach your fullest personal and professional potential.
The Opportunity
We are pursuing qualified candidates to fill Information Systems Analyst II positions within the County of Los Angeles. The position defines and analyzes requirements and business functions, designs functional systems specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems.
Essential Job Functions
Position Responsibilities
- Elicits and documents user requirements for new systems and system enhancements; documents functional and technical requirements.
- Completes change management documentation and coordinates approvals according to departmental procedures.
- Collaborates with information technology staff to ensure requirements are met throughout the systems development life cycle.
- Conducts interviews, performs workflow analysis, documents scope and objectives, and participates in design sessions.
- Researches commercial software to identify products that might meet departmental requirements; analyzes and documents products' ability to meet user, functional, and technical requirements.
- Evaluates impact of solution alternatives, performs cost/benefit analysis, analyzes constraints, and assesses risk to support go/no go and build/buy decision-making.
- Prepares detailed specifications, addressing scope and boundaries of the system, data requirements, algorithms, user functions, forms and reports, workflow, interfaces, security, audit trails, and business continuity requirements.
- Develops and maintains implementation and conversion plans.
- Develops and implements training and test plans.
- Assists in development and maintenance of project plans; assists in coordinating project reporting.
- Develops test scenarios; prepares user acceptance test documentation; collaborates with system users to conduct user acceptance testing.
- Prepares technical systems documentation, user manuals and online help.
- Monitors system compliance with established IT policies, procedures, guidelines, plans and standards.
- Performs analysis to help resolve application problems.
- Collaborates with other technical staff to perform unit testing, integration testing, production simulation and load testing, and network testing, as needed.
- Installs software in support of business application, as needed.
- Prepares hardware and software specifications for procurement, as needed.
- Participates in the development of requests for information (RFIs), requests for proposals (RFPs), requests for quotes (RFQs), statements of works (SOWs), etc., and in the evaluation of proposals.
- Monitors contractor performance.
For more information, please view the classification specification: Information Systems Analyst II.
Requirements
Requirements to Qualify
Option I:
Graduation from an accredited college or university with a bachelor's degree or higher in Computer Science, Information Systems, or a closely related field and one (1) year of full-time experience within the past three (3) years in information systems analysis and design in a centralized information technology organization.
Option II:
One (1) year of experience at the level of Information Systems Analyst I within the past three (3) years.
Option III:
Two (2) years of full-time experience in information systems analysis and design within the past four (4) years in a centralized information technology organization.
No withhold will be allowed for this examination. Required experience must be fully met by the last day of filing and clearly indicated on the application.
Endorsement of County Qualifications
If you performed work that differs from the duties described in your class specification and believe you qualify for this opportunity, please provide verification via official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus or reclassification study with CEO Classification within seven (7) calendar days of filing your application. Employees do not need to submit such verification if they hold or have held a position that regularly performs functions in alignment with the requirement.
License
A valid California Class C Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions.
Physical Class
Physical Class II - Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
Special requirement information
To receive credit for your education, include a copy of your official diploma, official transcript, or letter/certificate from an accredited institution within seven (7) calendar days of filing your application. The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. For more information on standards for educational documents, please visit:
https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf (Download PDF reader) and
https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_Ace_Resource_Guide.pdf (Download PDF reader)
Closely related fields include the following, but not limited to: Computer Information Systems, Computer Technology, Cyber Security, Information Systems Security, and Management Information Systems.
Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or, at the Sheriff Department, the coordinated executive command structure) for the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit.
Experience at the level of Information Systems Analyst I is defined under close supervision, using established procedures, defines and analyzes requirements and business functions, defines functional system specifications and tests and coordinates the implementation of new application systems and/or revisions to existing systems. Incumbents in this sub-journey class perform systems analysis and design within a limited framework using basic systems design techniques and analysis tools, possess a basic understanding of business functions and have the ability to perform all phases of systems analysis and development.
Additional Information
Once we have identified that you meet our requirements, an invitation regarding the following assessment processes will be sent.
Examination content:
This examination will consist of two (2) parts:
Part I:
This examination will consist of a multiple-choice and/or simulation assessment worth 50% assessing: Systems Analysis, covering the following topics: Fundamental Systems Analysis Skills, Implementation and Support, Systems Analysis Tasks, Systems Design Tasks, and Technical Methods for Specifying Requirements -AND- Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design, and User Interface.
Note: Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored.
Part II:
Work Styles Assessment: This examination will consist of a multiple-choice and/or simulation assessment worth 50% assessing: Deductive Reasoning, Professional Potential, Achievement, Coping with Uncertainty, Responsibility, Working to High Quality Standards, Willingness to Learn, Working Relationships, Analyzing Information, Learning Quickly, Generating New Ideas, Using Time Efficiently, and Adapting to Change.
The passing score for each assessment part is 70%.
Exam Review
These assessments fall under Civil Service Rule 7.19, which means you are not able to review the questions or your responses once you have completed the assessment.
Transfer of Test Responses
If you have taken identical components recently for other exams, your responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams, and your responses could be transferred to that exam.
Test Preparation
We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary.
- Online practice tests are available at https://www.shl.com/shldirect/en/practice-tests/.
- Various information can be found on our website at https://hr.lacounty.gov/job-search-toolkit/. The section dedicated to test preparation is "Employment Test Assistance."
Eligibility and Vacancy Information
Candidates who passed the assessment are placed on a list in the order of their score group for a period of six (6) months. The list of successful candidates created from this exam will be used to fill vacancies throughout the County of Los Angeles as they occur.
Selective Certification
From those who pass the assessment, we may establish a secondary list targeting additional qualifications we are seeking for specialized positions. We are looking for specific experience in areas like Data Analyst, Database Administration Power BI/Cognos and Interoperability and need you to answer the supplemental questionnaire carefully, specifically, and accurately in order to be considered. Please list the experience we are asking about, and do not just respond with "see resume/application."
Application and Filing Information
We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.
Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.
We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.
We will send notifications to the email address provided on the application, so it important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.
- DCousin@hr.lacounty.gov
- info@governmentjobs.com
- talentcentral@shl.com
- noreply@proctoru.com
- donot-reply@amcatmail.com
New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to govermentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses.
Federal law requires that all employed persons have a Social Security Number, so include yours when applying.
For those who do not have access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
All applicants must file their application online using their own user ID and password. Using a family member's or friend's login information may erase a candidate's original application record.
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Anti-Racism, Diversity, and Inclusion (ARDI)
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-Racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
Testing Accommodations
If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.
Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov
Teletype Phone: (800) 899-4099
Alternate Teletype Phone: (800) 897-0077
California Relay Services Phone: (800) 735-2922
Department Contact Name: Damian Cousin
Department Contact Phone: (213) 433-3269
Department Contact Email: DCousin@hr.lacounty.gov
COUNTY OF LOS ANGELES
Employment Information
Any language contained in the job posting supersedes any language contained below.
This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.
Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/.
Testing Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/.
Fair Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.
Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov.
Revised January 2025
