Systems Analyst I, II - Technical Services JAO

LOCATION:
FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, TECHNICAL SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER

Are you a skilled IT professional looking to take on complex and impactful technical challenges? The Los Angeles County Sanitation Districts is seeking a dynamic Systems Analyst to join our Technical Services team, where you'll play a vital role in managing and optimizing critical computer, network, and telecommunication systems. This is an exciting opportunity to leverage your expertise in virtualization, enterprise surveillance, Microsoft technologies, scripting, and data security while supporting large-scale infrastructure that serves millions. You’ll work with cutting-edge tools like VMware, Citrix VDI, Veeam Backup, SCCM, and enterprise storage solutions, ensuring the stability and efficiency of our IT operations. If you're passionate about troubleshooting, problem-solving, and implementing innovative solutions in a collaborative environment, we encourage you to apply and be a part of a team dedicated to excellence in public service technology!

ESSENTIAL FUNCTIONS:
To perform complex and technical analyses, design, programming, and support for Information Technology computer, network and/or telecommunication systems.
 
JOB SUMMARY:

• Install, configure, monitor, and maintain complex computer, network, and telecommunication systems including applications, operating systems, databases, desktop computers, servers, LAN and WAN networks, and process control systems
• Perform specific systems support functions
• Provide second level computer, network and telecommunication support
• Troubleshoot and resolve complex software, hardware, and telecommunication problems and consulting with vendors as needed

This position may be eligible for telework in accordance with Districts policy; however, regular on-site presence at our administrative offices in Whittier, CA is required to support operational needs.

• A valid California Class C driver license
• A bachelor's degree in computer science or a closely related field from an accredited college or university

• One (1) of the following:
  • Option 1: One (1) year of experience as a Programmer Analyst with the County Sanitation Districts of Los Angeles County
  • Option 2: Four (4) years of related experience installing, configuring, monitoring and maintaining complex computer network and telecommunication systems
  • Option 3: Four (4) years of related experience in applications design and programming analysis support  
• NOTE: A master's degree in computer science or closely related field may be substituted for one (1) year of the required experience

• Option 1: One (1) year of experience as a Systems Analyst I at the County Sanitation Districts of Los Angeles County
• Option 2: Two (2) years of professional-level experience performing duties equivalent to a Systems Analyst I

• In-depth and demonstrable knowledge of:
  • Virtualization technologies and remote access
  • Enterprise surveillance systems
  • Microsoft: Exchange, Office 365 including administration, System Center Configuration Manager, operating systems including roles
  • Powershell
  • Enterprise storage appliances
  • macOS and iOS
• Knowledge in diagnosing and repairing hardware from multiple OEM vendors with a focus on HPE and Dell, including rack-mount and blade servers 
• Administration and support experience with Active Directory, DHCP, DNS, TCP/IP, Network Printing, VPN, NFS, HTTP, SCCM, WDS, GPO, CA, DFS, MAC 
• Experience with administering and supporting enterprise COTS systems such as OpenText Document Management, ESRI GIS, VMware, Citrix VDI, Veeam Backup & Replication, SolarWinds 
• NAS/SAN storage concepts and administration 
• Data security 
• Proficient in script programming, troubleshooting and problem solving 
• Effective verbal and written communications skills including the ability to present and discuss technical information
• Efficient with time management & organizational skills including the ability to multi-task and effectively prioritize multiple, concurrent work activities

• Principles, characteristics and capabilities of enterprise computer systems and their peripheral equipment 
• Information technology systems standards and procedures
• Principles of all phases of system development and implementation
• Operating systems, storage technologies 
• Interface between hardware and software
• Troubleshooting techniques
• Operating systems installation, configuration, and performance tuning
• Security polices

• Analyze the computing requirements and recommend solutions 
• Evaluate, design, implement, and document complex systems across multiple platforms
• Communicate effectively with various customer groups to facilitate coordination of projects and interaction amongst the customers, team members and other groups in the Information Technology Section

NOTE: This posting will remain open until vacancy is filled and is subject to closure without notice.

• All applications will be reviewed to determine if the conditions and qualifications for testing are met.
• The selection process will consist of an interview weighted at 100% and will be the same for all qualified applicants. 
• Candidates must receive a qualifying score on each selection component to move forward in the selection process. 
• The first review of applications is expected to begin the week of April 21.

TO APPLY:NOTES:

• The individual(s) recommended for hire must undergo a job-related reference check, background check, DMV report, and a drug test.
• Candidates who have completed their required college or university coursework outside the United States must provide a comprehensive evaluation of their foreign transcripts and degrees upon selection for this position.

Salary : $8,582 - $11,885