What are the responsibilities and job description for the ASSOCIATE HOSPITAL ADMINISTRATOR I - Chief Engagement and Equity Officer position at Los Angeles County?

TYPE OF RECRUITMENT Open Competitive Opportunity

EXAM NUMBER Y8073J

FILING DATES : July 19, 2024, at 8 : 00 a.m. (PT) – Until the needs of the service are met and is subject to closure without notice.

ABOUT THE LOS ANGELES COUNTY :

The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov .

MISSION : To advance the health of our patients and our communities by providing extraordinary care.

DEFINITION :

Assists in the administration of one of the smaller County hospitals in the planning, development, coordination, implementation, and administration of departmental strategic health care equity, diversity, inclusion, and anti-racism (EDIA) program initiatives and projects. Equity, Diversity, Inclusion and Anti-Racism initiatives (EDIA)

Leads the hospital's strategy to develop and implement EDIA initiatives, apply an equity lens to clinical operations, recruitment / hiring, professional development and training, and create a culture of collaboration to meet the organization's EDIA goals.
Guides the organizational strategy to bring a health equity lens to clinical and operational programs, communications, and education across the organization.
Works with internal and external stakeholders to implement EDIA-related policies and County-wide initiatives.
Works collaboratively with the training unit to implement programs to address professional or leadership development, cultural sensitivity, and implicit bias.
Develops practice and assessment methods to monitor performance and inform decisions on how to achieve DHS / facility EDIA objectives and analyze metrics to measure whether the programs’ goals are achieved.
Plans, implements, and coordinates staff engagement events that educate employees and raise awareness in equity, diversity, and racism topics.
Assist with gathering and interpreting patient experience feedback through an EDIA lens to improve overall patient care.
Advise facility executive leadership on critical issues related to EDIA program implementation and progress.
Remain current on best practices and incorporate changes into EDIA initiatives within the facility / division.
Coordinate the implementation of enterprise-wide EDIA initiatives under the guidance of the EDIA director.

Employee Engagement

Leads the development and implementation of facility-wide strategic direction and initiatives to improve employee engagement and achieve organization’s mission.

Manages workforce engagement survey process and data and works with hospital leaders to utilize information to identify and implement initiatives to increase staff engagement and satisfaction.

Oversees development and implementation of facility Wellness programs.

Develops processes to facilitate recruitment of staff that is consistent with the organization’s brand, values / culture, and objectives and supports EDIA goals of equity, diversity, inclusion, and anti-racism in the workplace.

Partners with labor partners to develop internal communications that keep employees informed of campus activities.

Directs workforce recognition and rewards program to acknowledge people who demonstrate through their actions the values of the organization and its mission and goals.

Serves as a liaison to the DHS workforce development and experience team coordinates enterprise-wide EDIA initiatives.

Community Engagement

Plans, directs, and coordinates the activities of community engagement and community communication programs.

Establishes mechanisms for ongoing community engagement (e.g., town halls) to inform community of medical center initiatives and to obtain ongoing feedback and input on community priorities.

Identifies and builds rapport with community groups and organizations regarding education and training opportunities, contracts and purchasing, accessibility of services.

Public Relations

Develops, implements, and maintains communication plan to spread information about organization’s goals and achievements.

Manages public information and external information requests.

Directs internal communication efforts, including internal publications and messaging campaigns.

Coordinates correspondence related to public information requests.

Serves as a liaison to the DHS public information specialist on all enterprise-wide EDIA matters.

SPECIALTY REQUIREMENTS :

Three (3) years of highly responsible administrative

or staff

experience :

Two (2) years of which must have been at the level of Assistant Hospital Administrator II

Staff Analyst, Health

Supervising Administrative Assistant III

or higher.

One year of the two years included experience in analyzing, evaluating, recommending and / or implementing program improvement initiatives in the areas of equity, inclusion, diversity, anti-racism, workforce, or community engagement.

A Master's degree in Hospital Administration or a Master's degree in Business Administration from an accredited graduate school will be accepted for one year of the non-specialized experience.

PHYSICAL CLASS II – Light : This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

LICENSE :

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

DESIRABLE QUALIFICATIONS :

Additional credit will be given to applicants who possess the following desirable qualifications :

Graduation from an accredited college or university with a Master’s degree or higher in Public Policy, Social Science, Education, Public Administration, Hospital Administration, Business Administration, Ethnic Studies, Human Services, Political Science, Law, or a closely related field, if not used to meet the Specialty Requirements.

SPECIAL REQUIREMENT INFORMATION :

Highly responsible administrative experience in the County of Los Angeles is defined as : performs work in an administrative branch of an organizational unit. Work includes responsibility for the development of procedures and participation in policy formulation, analyzing and making recommendations for the solution of problems of an organization, budget, personnel, information services, programs, facilities planning, materials management, and / or general management.

Highly responsible staff capacity in the County of Los Angeles is defined as : staff experience at the senior level with extensive knowledge of program related, processes and procedures, and experience in a specific subject matter expert.

Experience at the level of Assistant Hospital Administrator II in the County of Los Angeles is defined as : Assists in the administration of a hospital by managing and coordinating the supporting services for the patient care programs for 2 or more departments / units of a hospital.

Experience at the level of Staff Analyst, Health in the County of Los Angeles is defined as : Researches, analyzes, and makes recommendations regarding the use and deployment of resources and the implementation and refinement of operations and programs having department-wide impact.

Experience at the level of Supervising Administrative Assistant III in the County of Los Angeles is defined as : Plans and supervises the work of staff engaged in analyzing and making recommendations for the solution of problems of organization, budget, systems and procedures, program, facilities acquisition, general management and personnel in a large department with 1000 or more employees having very complex programs.

EXAMINATION CONTENT :

This examination will consist of an evaluation of experience and education based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%.

CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE ADDED TO THE ELIGIBLE REGISTER.

ELIGIBILITY INFORMATION :

Applications will be processed on an 'as received' basis and those receiving a passing score will be promulgated to the eligible register accordingly.

No person may compete in this examination more than once every twelve (12) months.

SPECIAL INFORMATION :

VACANCY INFORMATION :

The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur.

AVAILABLE SHIFT :

Appointees may be required to work any shift, including evenings, nights, weekends, and holidays.

APPLICATION AND FILING INFORMATION :

Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted.

Apply online by clicking on the green 'APPLY' button at the top right of this posting. You can also track the status of your application using this website.

Applications electronically received after 4 : 59 p.m., PT, on the last day of filing will not be accepted.

For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address.

IMPORTANT NOTES :

All information and documents provided by applicants is subject to verification.

We may reject your application at any time during the examination and hiring process, including after appointment has been made.

Falsification of any information may result in disqualification or rescission of appointment.

Utilizing verbiage from Class Specification and / or Minimum / Selection / Specialty Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements.

SOCIAL SECURITY NUMBER :

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

FAIR CHANCE INITIATIVE :

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) : The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

DEPARTMENT CONTACT :

Oscar Ramirez, Exam Analyst

Telephone Number : (213) 288-7000

ORamirez@dhs.lacounty.gov

ADA COORDINATOR PHONE :

323) 914-7111

CALIFORNIA RELAY SERVICES PHONE :

800) 735-2922

TELETYPE PHONE :

800) 899-4099 #J-18808-Ljbffr

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ASSOCIATE HOSPITAL ADMINISTRATOR I - Chief Engagement and Equity Officer

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