What are the responsibilities and job description for the Rewards Activation Team Member position at Los Angeles Dodgers?
Title: Rewards Activation Team Member
Department: Membership Services
Reports to: Sr. Director, Membership Services
Status: Part-Time, Seasonal
Pay Rate: $19.00 - $21.00/hour*
*Compensation rates vary based on job-related factors, including experience, job skills, education, and training.
The Los Angeles Dodgers are seeking qualified individuals to join the Membership Services team as a part-time, Rewards Activation Team Member. The position is designed for candidates to help facilitate the departments key initiatives and events, during Dodger home games. Candidates will play a key role in executing the Dodger Rewards program, Dodger Rewards and Membership Service experiences and providing a helping hand in servicing clientele on game days and events.
Essential Duties/Responsibilities:
- Provide excellent customer service by answering any questions about Dodger Rewards
- Prepare and organize redeemed gifting for pickup as well as ensuring all redeemed gifting is located at Membership Headquarters or the Sales Center prior to each game.
- Service and troubleshoot any technological issues related to program platform
- Work with Senior Director, Membership Services to ensure proper execution of all membership service-related events and experiences.
- Assist with entry to exclusive season member access points at Dodger Stadium on game days.
- Working alongside Dodgers Ticket Sales & Service staff to coordinate and manage Membership Service events at Dodger Stadium, including pre- game and post-game Fan Experience Packages.
- Maintain a monthly, detailed inventory
- Occasionally the candidate will be asked to work non-game days to help facilitate Dodger Rewards initiatives, such as administrative office work, off-site events, special experiences etc.
- May be asked to help other ticket sales and service departments (Inside Sales, New Business Development, Premium and Membership Services) to help with game day responsibilities.
Basic Requirements/Qualifications:
- It is preferred that the candidate is seeking a career in sports ticket sales.
- Excellent oral and written communication skills.
- Related coursework and/or experience is a plus.
- Enthusiastic to work with Dodger Fans
- Phenomenal teammate with willingness to help where required
- Professional conduct, image and demeanor in an office setting.
- Candidates must have satisfactory computer skills, including some proficiency in Microsoft Office (Excel/Word).
- Consistent, punctual, and regular attendance. Available to work flexible hours including evenings, weekends, and holidays. During the baseball season this may include nights and weekends.
- Must have own transportation to and from Dodger Stadium and any other Member event location
- The position can require sitting or standing for very long periods of time during the day and/or night. Outdoor work in the ballpark that may require climbing stairs is probable and could occur in inclement weather. While performing some job duties, employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds.
Current Los Angeles Dodgers employees should apply via the internal job board in UKG by following these prompts:
MENU > MYSELF > MY COMPANY > VIEW OPPORTUNITIES > select the position > CONSENT > APPLY NOW
LOS ANGELES DODGERS LLC is firmly committed to providing equal opportunity for all qualified applicants from every race, creed, and background. The Organization is also firmly committed to complying with all applicable laws and governmental regulations at the state and local levels which prohibit discrimination.
LOS ANGELES DODGERS LLC considers all applicants without regard to national origin, race, color, religion, age, sex, sexual orientation, disability, military status, citizenship status, pregnancy or related medical conditions, marital status, ancestry-ethnicity, or any other characteristic protected by applicable state or federal civil rights law. The Immigration Reform and Control Act requires that the Organization obtain documentation from every individual who is employed, which verifies their identity and authorizes their right to work in the United States.
LOS ANGELES DODGERS LLC is committed to the full inclusion of all qualified individuals. As part of this commitment, LOS ANGELES DODGERS LLC will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact pops@ladodgers.com.
Skills
Preferred- COLLABORATION
- TIME MANAGEMENT
- ORGANIZATIONAL
- MULTITASKING
- CREATIVE
- ADAPTABILITY
Behaviors
Preferred- Thought Provoking: Capable of making others think deeply on a subject
- Team Player: Works well as a member of a group
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Salary : $19 - $21