Housing Stabilization Specialist I #905303

Position: Housing Stabilization Specialist I #905303

Program: Housing Navigation

Department: Youth Services

Reports to: Program Manager

Compensation: $25.00-$32.99 per hour, plus $1.75 per hour shift differential premium for hours worked between 6pm-6am

Schedule: Sunday 10:30am-7:30pm and Monday-Thursday 9:30am-6:30pm

Status: 100%, Full-Time, Non-Exempt, Union

Probation: 90 Days

Benefits: Medical, Dental, Vision, Life, and Long-Term Disability Insurance, Employee Assistance Program, and 403(b) Retirement Plan

Center’s Mission:

Building a world where LGBT people thrive as healthy, equal, and complete members of society.

DEPARTMENT SUMMARY:  The Youth Center serves youth up to the age of 24 who are currently at-risk of or experiencing homelessness. The Youth Center offers services in an LGBTQ safe and affirming environment and serves as an entry point to assist youth making the transition from homelessness to housing. Our services include meals, clothing, support groups, a charter high school, GED and college prep program, an employment preparation, training and placement program, case management, counseling, a crisis shelter and a transitional living program (TLP).  Our community-based programs include services for youth at-home, in school or in systems of care.

JOB SUMMARY:  Under supervision of the Supportive Housing Supervisor, the Housing Stabilization Specialist I for the Intensive Case Management Services (ICMS) program is responsible for meeting contract requirements while assisting clients with supportive services with a client-centric approach. Services will be provided to support quality care in compliance with local, state, and federal regulations and accreditation standards.

ESSENTIAL FUNCTIONS:

•    Act as primary contact for high-acuity clients throughout their full length of participation in the ICMS program.

•    Complete a comprehensive intake and bio-psychosocial assessment of new participants to help determine needs, eligibility, interests, and goals.

•    Assess and implement necessary interventions to reduce barriers to housing.

•    Link clients to medical, home, and supportive services such as mental health, health, substance abuse, employment, and education both at the Los Angeles LGBT Center and with external service providers.

•    Provide linkage to resources including DPSS, Social Security, Medi-Cal, and act as liaison for clients with those resources.

•    Match clients with appropriate housing opportunities through field-based housing search, including but not limited to short term crisis housing, federally assisted housing, substance abuse programs, and low-income housing.

•    Assist with the completion of all applications for housing placements.

•    Provide linkage to resources assisting clients in completing applications for financial assistance programs.

•    Work with clients and their current and previous supports to develop quarterly individual care plans to help them meet initial and intermediate goals in the areas of education and employment, housing stability, financial stability, positive healthy outcomes, and permanent connections.

•    Complete quarterly 5X5 assesments including transitions of care documentation following medical appointments and in-patient hospital care.

•    Collect eligibility documents as required.

•    Conduct required home visits to ensure clients are successfully maintaining their permanent housing.

•    Work effectively and creatively as a member of an interdisciplinary team to support the needs of high-acuity clients.

•    Attend and present clients in weekly case conference meetings to coordinate services with internal and outside service providers.

•    Maintain statistical client data, including entering client data into HMIS Clarity and CHAMP databases as determined by contract requirements.

•    Maintain complete and accurate files documenting all care and services provided in the client’s Electronic Record.

•    Connect with participants and landlords.

•    Use standard office machinery including personal computers and printers in performance of duties.

•    Assist in data auditing tasks, prepare reports as required, and submit in a timely manner.

•    Participate in staff meetings, agency meetings, planning meetings, and other meetings as needed.

•    Comply with requirements of OSHA, HIPAA, and other applicable regulations.

•    Other duties as assigned.

JOB QUALIFICATIONS AND EXPERIENCE:

•    Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people.

•    A passion for the Center’s work and its mission to make the world a better place for LGBTQ people.

•    Minimum 3 years’ experience providing direct mental health or intensive case management services with people experiencing homelessness.

•    Bachelor’s degree in social work, mental health-related field preferred.

•    Knowledge of homeless populations and related systems, programs, and Federal policies and guidelines under the Coordinated Entry System (CES).

•    Access to reliable transportation, a valid CA Driver License, and the ability to be insured.

•    AHA CPR certification.

•    Training in motivational interviewing and trauma informed care a plus.

•    Ability to have a “whatever it takes” attitude when working with challenging individuals.

•    Strong communication, organizational, and interpersonal skills with a high level of attention to detail.

•    Proficiency with Microsoft Office, Electronic Health Records, and other software systems.

•    Ability to be self-motivated and dedicated to initiating and completing complex tasks.

•    Ability to handle multiple tasks, be detailed oriented, and maintain strict confidentiality of medical information.

•    Ability to work well independently with minimum supervision.

•    Bilingual skills a plus (English/Spanish fluency preferred.

•    Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment. 

The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status.

The Center has implemented a policy requiring all staff to be fully vaccinated against COVID-19 as a condition of employment, subject to applicable federal, state and local laws. For more information, please contact jobs@lalgbtcenter.org