MANAGER, MAINTENANCE OPERATIONS (BUS OPERATIONS)

Salary : $99,278.40 - $148,928.00 Annually

Location : Los Angeles, CA

Job Type : Regular Employee

Job Number : 2400061

Cabinet : OPERATIONS

Opening Date : 02 / 12 / 2025

Closing Date : 2 / 27 / 2025 5 : 00 PM Pacific

FLSA : Exempt

Bargaining Unit : Non-Contract

Metro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Assists with overall management of a bus maintenance division or specialized maintenance operation; assists in planning, developing, establishing, and prioritizing the work of the division to help meet the goals and objectives of Metro's vision and mission and to ensure employee and public safety and transit operations reliability.

Examples of Duties

• Manages employees in a bus maintenance division or other specialized maintenance operation by providing assistance, setting goals, establishing plans and priorities, assigning work, and monitoring performance

Supervises the assignment of maintenance and supervisory staff and resources to ensure that service objectives are achieved within budgetary constraints

Administers safety, quality assurance, and preventive maintenance programs and schedules, including production and equipment upgrades

Monitors the work of staff to ensure Preventative Maintenance Programs (PMPs) are properly completed and repair work is properly documented; ensures that bus fleet is being maintained in compliance with Title 13 / California Vehicle Code / FTA (Federal Transit Administration) requirements

Determines training needs of staff; develops, recommends, and implements training programs within the bus maintenance division

Monitors staff compliance with policies, rules, procedures, regulations, practices, and labor agreements; directs the maintenance of employee records and division statistics

Assists with conducting disciplinary investigations, hearings, and counseling sessions; second level labor hearings, arbitrations, and court cases; and testifies at unemployment and workers' compensation hearings

Participates in the administration of workers' compensation program activities at the assigned division

Participates in budget development and monitoring of expenditures

Reviews and analyzes bus division maintenance operations and monitors system performance to identify and resolve problems

Investigates and reports equipment failures and accidents; determines if accidents are chargeable according to labor agreement mandates

Prepares bus maintenance standard operating procedures (SOPs), reports, correspondence, Requests for Proposals (RFPs), budget proposals, work programs, incident reports, and notices

Assesses and submits cost of repair estimates

Interacts with various departments and outside agencies to coordinate schedule and procedural improvements to ensure quality service

Conducts division shakeups and ensures bidding procedures for ATU (Amalgamated Transit Union), TCU (Transportation Communications Union), and AFSCME (American Federation of State, County and Municipal Employees) are followed

Represents senior management, when necessary

Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees

Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Minimum Qualifications

A combination of education and / or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes :

Education

Experience

Certifications / Licenses / Special Requirements

Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications :

Experience adhering to safety and environmental sustainability compliance programs, bus and facility maintenance regulatory compliance, and labor union collective bargaining agreements

Experience overseeing maintenance activities for a fleet with various types of vehicles (i.e. natural gas fuels, alternative fuel systems, and / or electric drive systems)

Experience utilizing Microsoft Office Excel & Word and maintenance management systems

Essential Knowledge

Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

Public agency procurement processes, contract administration, finance, and budgets

Applicable local, state, and federal law, rules, and regulations governing public transit systems

Title 13, California Vehicle Code, and FTA fleet maintenance guidelines

OSHA (Occupational Safety and Health Administration) and other safety and environmental regulations related to facility and bus vehicle maintenance

Vehicle safety rules and regulations

Modern management theory

Applicable computer business software applications, such as Microsoft Office Suite

Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

Analyzing situations, identifying problems, recommending and implementing solutions, and evaluating outcomes

Determining strategies to solve problems and achieve goals

Exercising sound judgment in making decisions

Communicating effectively orally and in writing

Interacting professionally with various levels of Metro personnel and representatives from outside agencies and organizations

Preparing comprehensive reports and correspondence

Effectively supervising, training, mentoring, and motivating assigned staff

Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

Handle multiple tasks

Facilitate training and development programs

Understand, interpret and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor / management agreements

Plan financial and staffing needs

Represent Metro before the public

Read, write, speak, and understand English

Special Conditions The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions

Close exposure to computer monitors and video screen

Physical Effort Required

Operate a telephone or other telecommunications device and communicate through the medium

Type and use a keyboard and mouse to perform necessary computer-based functions

Communicating through speech in the English language required

Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with hiring practices.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location :

METRO Headquarters, Employment Office

One Gateway Plaza

Los Angeles, CA 90012

Telephone : (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5 : 00 p.m. on the closing date. Late applications will not be considered.

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

BENEFITS FOR REGULAR EMPLOYEES

Benefits cover probationary or regular full-time (working at least 40 hrs / week) employees of Metro.

We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.

Medical / Dental / Vision Plan - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.

Group Life Insurance - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.

Accidental Death & Dismemberment Insurance - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.

Long-Term Disability Insurance - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.

Holidays - 12 days a year : New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

Time off with Pay (TOWP) - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.

Years of Service Annual Accrual

Hire date - 5 years 20 days

Beginning of 6th - 10th year 25 days

Beginning of 11th - 15th year 30 days

Beginning of 16th years 35 days

Pension Plan - PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.

Other Benefits : Transportation passes for employees and / or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.

BENEFITS FOR TEMPORARY EMPLOYEES

Temporary (Contingent) employees are eligible for the following benefits only :

Public Pension Plan

457 / 401K Plan

Flex Spending

Paid Sick Time

Fare Media

Rideshare Subsidies

Metro One Fitness membership

For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro's Pension & Benefits website at

Please acknowledge that the following responses will be used to supplement and expand on the Work Experience section of your application. It is important to provide detailed answers anddo not refer to or rely on a resume or other documentation as we will not review resumes to determine qualifications. The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as accurate as possible. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.

Please select the highest level of education you have completed.

Please select the years of relevant experience you have in bus maintenance operations.

Describe your relevant experience in bus maintenance operations. Include names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N / A".

Please select the years of relevant supervisory-level experience you have in bus maintenance operations.

Describe your relevant supervisory-level experience in bus maintenance operations. Include names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N / A".

Describe your experience supervising staff performing daily high-volume vehicle rollout activities and service requirements in a transit bus fleet maintenance or heavy-duty maintenance environment. Include names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N / A."

Describe your experience adhering to safety and environmental sustainability compliance programs, bus and facility maintenance regulatory compliance, and labor union collective bargaining agreements. Include names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N / A."

Describe your experience overseeing maintenance activities for a fleet with various types of vehicles (i.e. natural gas fuels, alternative fuel systems, and / or electric drive systems). Include names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N / A."

Describe your experience utilizing Microsoft Office Excel & Word and maintenance management systems. Include names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N / A."

Required Question

Salary : $99,278 - $148,928