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SENIOR QUALITY ENGINEER

Los Angeles Metro
Los Angeles, CA Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 5/23/2025

Salary : $90,521.60 - $135,740.80 Annually

Location : Los Angeles, CA

Job Type : Regular Employee

Job Number : 2400216

Cabinet : PROGRAM MANAGEMENT

Cost Center : 8110 - QUALITY ASSURANCE / COMPLIANCE

Opening Date : 02 / 19 / 2025

Closing Date : 3 / 19 / 2025 5 : 00 PM Pacific

FLSA : Exempt

Bargaining Unit : Non-Contract

Metro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Description

Performs quality audits to ensure Metro projects are meeting contractual and industry requirements and that work is performed in compliance with Project Quality Program procedures and requirements. This position will ensure the Metro Quality Policy is applied to transit / highway project development and that work is compliant to Project Quality Program procedures and requirements.

Examples of Duties

  • Conducts quality audits, including reviewing quality program submittals for compliance to contract requirements
  • Provides quality support to Resident Engineers, contractors, and equipment manufacturers, as required
  • Conducts quality surveillances for specific quality related activities
  • Evaluates quality systems and performance
  • Investigates, documents, reviews, and approves non-conformances and QARs (Quality Assessment Reports)
  • Audits contractor's activities, facilities and tunnel construction, hardware installation, system integration, and acceptance testing
  • Provides quality support for test and equipment acceptances
  • Provides quality input to design documents
  • Maintains quality management procedures
  • Analyzes data and prepares narrative reports
  • Represents Metro internally and externally
  • Provides guidance and assistance to new or entry-level employees
  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Minimum Qualifications

A combination of education and / or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes :

Education

  • Bachelor's Degree in Engineering, or a related field; Master's Degree in a related field preferred
  • Experience

  • Five years of relevant experience in the design and construction of rail transit projects, including quality system auditing experience and two years of experience supporting the implementation of a quality system
  • Certifications / Licenses / Special Requirements

  • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
  • Registration as a Professional Engineer preferred
  • Certified Quality Auditor, Certified Manager of Quality, or Certified Quality Engineer preferred
  • Preferred Qualifications

    Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

    The following are the preferred qualifications :

  • Experience applying ISO 9000 Standards to organize quality management systems
  • Experience conducting and closing quality audits
  • Experience evaluating quality systems and performance
  • Experience communicating both verbally and written with contractors and consultants in a team environment
  • Essential Knowledge

    Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)

  • Computer software, such as Microsoft Word, Excel, and PowerPoint
  • Quality system audit requirements
  • Research and report preparation methods
  • Processes, systems, and procedures for Project Quality Program
  • Applicable local, state, and federal laws, rules, and regulations, including Equal Employment Opportunity (EEO)
  • Metro policy and procedures
  • Construction means and methods, including transit construction or general heavy construction practices
  • Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)

  • Performing audits of construction activities
  • Conducting research and developing reports
  • Communicating effectively orally and in writing
  • Interacting professionally with various levels internally and with external representatives
  • Exercising judgment and creativity in decision making
  • Analyzing situations and identifying problems, including Root Cause Analysis
  • Identifying areas for improvement
  • Reading and understanding construction drawings and plans
  • Ability to (defined as a present competence to perform an observable behavior or produce an observable result)

  • Develop, coordinate, present, administer, and evaluate construction quality programs and requirements
  • Prepare comprehensive reports and correspondence
  • Think and act independently
  • Meet tight time constraints and deadlines
  • Compile and analyze data
  • Understand, interpret and apply laws, rules, regulations, policies, procedures, contracts and agreements
  • Represent Metro internally and externally
  • Maintain good working relationships
  • Handle highly confidential information
  • Travel to offsite locations
  • Read, write, speak and understand English
  • Special Conditions

    The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

    Working Conditions

  • Typical office situation
  • Close exposure to computer monitors and video screen
  • Physical Effort Required

  • Sitting at a desk or table
  • Operate a telephone or other telecommunications device and communicate through the medium
  • Type and use a keyboard and mouse to perform necessary computer-based functions
  • Communicating through speech in the English language required
  • Good distance vision and / or depth perception to judge distances
  • Color recognition (e.g., distinguishing wires, resistors, containers, light signals, etc.)
  • Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with hiring practices.

    Selection Procedure

    Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

    Application Procedure

    To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

    Computers are available to complete online Employment Applications at the following Metro location :

    METRO Headquarters, Employment Office

    One Gateway Plaza

    Los Angeles, CA 90012

    Telephone : (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

    All completed online Employment Applications must be received by 5 : 00 p.m. on the closing date. Late applications will not be considered.

  • Open to the public and all Metro employees
  • This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.

  • Please refer to the applicable benefit type (Regular or Temporary)
  • BENEFITS FOR REGULAR EMPLOYEES

    Benefits cover probationary or regular full-time (working at least 40 hrs / week) employees of Metro.

    We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.

    Medical / Dental / Vision Plan - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.

    Group Life Insurance - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.

    Accidental Death & Dismemberment Insurance - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.

    Long-Term Disability Insurance - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.

    Holidays - 12 days a year : New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.

    Time off with Pay (TOWP) - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.

    Years of Service Annual Accrual

    Hire date - 5 years 20 days

    Beginning of 6th - 10th year 25 days

    Beginning of 11th - 15th year 30 days

    Beginning of 16th years 35 days

    Pension Plan - PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.

    Other Benefits : Transportation passes for employees and / or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.

    BENEFITS FOR TEMPORARY EMPLOYEES

    Temporary (Contingent) employees are eligible for the following benefits only :

  • Kaiser medical insurance
  • Public Pension Plan
  • 457 / 401K Plan
  • Flex Spending
  • Paid Sick Time
  • Fare Media
  • Rideshare Subsidies
  • Metro One Fitness membership
  • For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro's Pension & Benefits website at

    Please acknowledge that the following responses will be used to supplement and expand on the Work Experience section of your application. It is important to provide detailed answers and do not refer to or rely on a resume or other documentation as we will not review resumes to determine qualifications. The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as accurate as possible. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.

  • Yes, I agree and understand my resume will not be reviewed
  • Please select the highest level of education you have completed.

  • I do not have education equivalent to grade 12
  • High school graduate, diploma or the equivalent (GED)
  • Associate degree from an accredited college or university
  • Bachelor's degree from an accredited college or university
  • Master's degree from an accredited college or university
  • PhD from an accredited college or university
  • Please select the number of years of relevant experience you have in the design and construction of rail transit projects, including quality system auditing experience.

  • No relevant experience
  • Fewer than 5 years
  • 5 years or more, but fewer than 7 years
  • 7 years or more, but fewer than 9 years
  • 9 or more years
  • If you indicated having experience / education in the previous question, please describe where and how you gained this experience / education, including names of employers / schools, dates of employment, and duties performed / certificates received. If you do not have this experience, please indicate "N / A."

    Do you have relevant experience applying ISO 9000 Standards to organize quality management systems?

    If you indicated having experience in the previous question, please describe where and how you gained this experience, including names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N / A."

    Do you have relevant experience conducting and closing quality audits?

    If you indicated having experience in the previous question, please describe where and how you gained this experience, including names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N / A."

    Do you have relevant experience evaluating quality systems and performance?

    If you indicated having experience in the previous question, please describe where and how you gained this experience, including names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N / A."

    Do you have relevant experience communicating both verbally and written with contractors and consultants in a team environment?

    If you indicated having experience in the previous question, please describe where and how you gained this experience, including names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N / A."

    Required Question

    Salary : $90,522 - $135,741

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