What are the responsibilities and job description for the SUPERVISOR, CONFIGURATION MANAGEMENT (DOCUMENT & CHANGE CONTROL) position at Los Angeles Metro?
Salary : $90,521.60 - $135,740.80 Annually
Location : Los Angeles, CA
Job Type : Regular Employee
Job Number : 2400434
Cabinet : CHIEF EXECUTIVE OFFICE
Cost Center : 8610 - PROGRAM CONTROL
Opening Date : 02 / 28 / 2025
Closing Date : 3 / 28 / 2025 5 : 00 PM Pacific
FLSA : Exempt
Bargaining Unit : Non-Contract
Metro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.
Description
Supervises configuration management activities, including engineering, environmental, and construction document and change control functions for all capital projects. This position will be training staff and project teams on configuration management procedures and utilizing Metro's document management system.
Examples of Duties
- Supervises in-house and consultant staff performing highly complex technical configuration management activities and ensures compliance with configuration management processes and procedures
Oversees the analysis and processing of contractual documentation regarding requests for information / change, change notices, change orders, modifications, claims, submittals, drawings, and project correspondence for compliance with laws, regulations, and requirements
Creates task orders and processes work requests in a timely manner
Corrects and clarifies items written by various staff members for inclusion in final documents
Completes task orders and modifications per final information supplied by Contract Administrator
Sends final document(s) to Project Manager and primary budget approver, and obtains necessary approvals
Reviews and sends executed documents to contractor and staff involved in projects
Ensures implementation of Metro policies, procedures, and plans regarding configuration management activities for multi-million-dollar heavy civil projects
Oversees preparation and implementation of Configuration Management plans, policies, and procedures for contract changes, document control, and record management functions
Prepares annual fiscal year budgets across current and future projects for configuration management activities
Acts as liaison between consultants and Metro staff regarding document and change control activities
Identifies change control / document control system and process related problems which arise during project execution and recommends corrective actions and creative solutions
Ensures accuracy, quality, retention, and recoverability of configuration management documents
Recommends and implements improvements in contract changes, document control, and record management processing software and computer systems
Administers training of consultants, contractors, Metro staff, and outside agencies
Participates in meetings with Metro and consultant staff, contractors, and outside agencies as needed
Oversees the preparation of various reports, minutes, and records
Participates on related committees and task forces
Oversees, monitors, and adheres to Configuration Control budgets, goals, and schedules which comply with agency-wide fiscal responsibility
Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
May be required to perform other related job duties
Minimum Qualifications
A combination of education and / or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes :
Education
Experience
Certifications / Licenses / Special Requirements
Preferred Qualifications
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are
considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.
The following are the preferred qualifications :
Essential Knowledge
Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
Applicable local, state, and federal laws, rules, and regulations
Metro's policies and procedures
Web-based control systems, contract management, database management, reporting, and general office management software
Principles of supervision
Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
Working effectively in a multi-disciplinary and multi-contract environment
Analyzing situations, identifying problems, and recommending solutions
Exercising sound judgment and creativity in making decisions and in stressful situations
Communicating effectively orally and in writing
Using a computer mouse and keyboard
Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
Compile and analyze complex data, including cost value problems and written information from other departments
Determine strategies to achieve goals
Multi-task
Work under tight time constraints and deadlines
Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, and budgets
Prepare comprehensive reports and correspondence
Supervise assigned staff
Travel to offsite locations
Read, write, speak, and understand English
Special Conditions
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.
Working Conditions
Close exposure to computer monitors and video screen
Physical Effort Required
Operate a telephone or other telecommunications device and communicate through the medium
Type and use a keyboard and mouse to perform necessary computer-based functions
Communicating through speech in the English language required
Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with hiring practices.
Selection Procedure
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure
To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro location :
METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Telephone : (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.
All completed online Employment Applications must be received by 5 : 00 p.m. on the closing date. Late applications will not be considered.
This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
BENEFITS FOR REGULAR EMPLOYEES
Benefits cover probationary or regular full-time (working at least 40 hrs / week) employees of Metro.
We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.
Medical / Dental / Vision Plan - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.
Group Life Insurance - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.
Accidental Death & Dismemberment Insurance - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.
Long-Term Disability Insurance - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.
Holidays - 12 days a year : New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.
Time off with Pay (TOWP) - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.
Years of Service Annual Accrual
Hire date - 5 years 20 days
Beginning of 6th - 10th year 25 days
Beginning of 11th - 15th year 30 days
Beginning of 16th years 35 days
Pension Plan - PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.
Other Benefits : Transportation passes for employees and / or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.
BENEFITS FOR TEMPORARY EMPLOYEES
Temporary (Contingent) employees are eligible for the following benefits only :
Public Pension Plan
457 / 401K Plan
Flex Spending
Paid Sick Time
Fare Media
Rideshare Subsidies
Metro One Fitness membership
For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro's Pension & Benefits website at
Please acknowledge that the following responses will be used to supplement and expand on the Work Experience section of your application. It is important to provide detailed answers and do not refer to or rely on a resume or other documentation as we will not review resumes to determine qualifications. The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as accurate as possible. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
Please select the highest level of education you have completed.
Please select the number of years of relevant experience you have in configuration management, including 2 years of working on heavy construction / transit related projects.
If you indicated having experience / education in the previous question, please describe where and how you gained this experience / education, including names of employers / schools, dates of employment, and duties performed / certificates received. If you do not have this experience, please indicate "N / A."
Do you have relevant experience performing configuration management assignments for multi-million dollar capital rail projects?
If you indicated having experience in the previous question, please describe where and how you gained this experience, including names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N / A."
Do you have relevant experience monitoring a configuration management team, including document control and change control functions?
If you indicated having experience in the previous question, please describe where and how you gained this experience, including names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N / A."
Do you have relevant experience training a configuration management team?
If you indicated having experience in the previous question, please describe where and how you gained this experience, including names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N / A."
Do you have relevant experience utilizing an Enterprise Document Management System such as Unifier or similar?
If you indicated having experience in the previous question, please describe where and how you gained this experience, including names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N / A."
Required Question
Salary : $90,522 - $135,741