What are the responsibilities and job description for the Ticketing Assistant position at Los Angeles Philharmonic Association?
Description
Position : Ticketing Assistant
Department : Programming
FLSA Status : Non-Exempt, Part-Time
Pay Rate : $25 / hour
Position Summary :
Reporting to the Program Manager, the Ticketing Assistant will primarily support the programming team in all non-classical programs across multiple venues including the Hollywood Bowl, The Ford, and Walt Disney Concert Hall from June 1 - October 31.
The Ticketing Assistant(s) will handle the ticketing needs of all shows throughout the summer season. Coverage of all non-classical concerts at multiple venues will be split between the Ticketing Assistants, exact assignments to be determined. This is a non-regular part-time position, tentatively from April 1 - October 31. Individual start dates to be determined upon hiring.
Position Elements :
- The Ticketing Assistant is responsible for fulfillment, tracking, and distribution of department ticket needs and parking requests to assigned concerts.
- This position will process internal orders, both comp and purchased, and facilitate external comp ticket orders for artists, agents and record labels.
- Coordinate any outstanding ticketing needs, releases, holds with box office.
- On event days, act as onsite contact and liaison for any artist ticketing issues or last-minute requests.
- Responsible for screening, reviewing and resolving artist inquiries in regard to credit card information, ticket distribution, pricing and general venue information
- Distribute ticket counts to department heads, producers, agents, artist managers, etc.
- Collaborate with other members of the ticketing staff on the creation of event seating maps.
- Assists Program Manager as needed with concert pre-sales and on-sales.
Relationships :
Reports To : Program Manager
Interacts With : Vice President, Programming
Associate Director, Programming
Program Manager, Programming
Program Coordinator
Artist Venue Assistant
Guest Artist, Managers and Agents
Box Office Staff
Minimum Requirements
Equal Employment Opportunity Policy
It is the Los Angeles Philharmonic Association's policy to provide equal employment opportunity for all applicants and employees. The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law. Consistent with the law, the Association also provides reasonable accommodation for disabled applicants and employees in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act, for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth or related medical conditions; for employees who are victims of domestic violence, sexual assault or stalking; and for applicants and employees based on their religious beliefs and practices.
Salary : $25
