What are the responsibilities and job description for the Receptionist (Bilingual English and Spanish) position at Los Angeles Property Management Group?

Job Description

NOW HIRING : Receptionist (Residential and Commercial Property Management)

Must be bilingual in fluent Spanish and English!

This is not an onsite position and does not come with a free unit)

Full-Time Job, Monday-Friday 8 : 00AM-5 : 00PM, 1 hour lunch break, works 5 days in office! Hourly Rate : $20.00 - $21.00.

BENEFITS :

401K with 100% matching of up to 4% of earnings!
Subsidized insurance : Health, dental, and vision insurance.
6 Paid holidays, 10 paid vacation days, and 6 days sick time.
Opportunity for growth and rapid advancement!
Weekly Wins ($25 Amazon gift card) and Employee of the month recognitions ($100 visa gift card)!
Annual employment performance reviews.
We love to celebrate our employees’ birthdays and host numerous events throughout the year!

Check our four company videos below to get a feel of our appreciation for our employees : (If you are unable to click on the link, simply copy and paste to your URL search bar)

VIDEO #1 : https : / / www.youtube.com / watch?v=72C7llr -IHY

VIDEO #2 : https : / / youtu.be / _rCC5Ss8N5I

VIDEO #3 : https : / / youtu.be / 8vnVC9sqCmI

VIDEO #4 : https : / / youtu.be / oNSXzoPME6w

VIDEO #5 : https : / / youtu.be / dVLnbhKawWk

SUMMARY : Serves as initial contact for all callers and visitors to organization. Serves as support to other departments on an as needed basis.

DUTIES AND RESPONSIBILITIES :

Open the front lobby door at 8 : 00am and close the front lobby door at 5 : 00pm.

Answers, screens, and directs calls on multi-line phone system in a courteous and professional manner; takes messages and / or forwards telephone calls to appropriate employee or voice mail.

Meets and greets all visitors; determines their needs and directs them to the appropriate employee / locations. Responding to visitors, clients, and employees in a courteous way.

Receive “move in” funds (security deposits and first month’s rent) & notify leasing department as needed.

Receive rent payments and prepare receipts as needed.

Facilitate leasing questions.

Review, analyze and update property insurance documents into AppFolio for proper records.

Open, analyze and distribute incoming mail.

Open, review slip with PO and distribute packages as needed to maintenance department.

Composes routine correspondence as required.

Performs general clerical duties including but not limited to filing, photocopying, daily scanning, and mailing as required.

Organizes and maintains file system; files correspondence and other records via AppFolio and physical files.

Keeps inventory of office supplies and keeps reception, kitchen and supply room organized, presentable, and stocked.

Record, track and audit property keys by using paper log and updating AppFolio

Offboarding properties by following SOP and updating records into AppFolio.

Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.

Performs other related duties as assigned by management.

QUALIFICATIONS :

High School diploma or GED

1 year of experience as a receptionist or a similar role.

Property Management experience is a plus.

Excellent verbal and written communication skills.

Proficiency in Microsoft Office (Word, Excel, Power Point), AppFolio / Yardi is a plus.

Strong interpersonal skills.

Ability to deal effectively with a diversity of individuals at all organizational levels.

Commitment to excellence and high standards.

Strong organizational skills; able to manage priorities and workflow.

Keystrokes a minimum of 45 wpm.

Attendance / Punctuality —Is consistently at work and on time; Ensures work responsibilities are covered when absent.

Versatility, flexibility, and a willingness to work within constantly changing

priorities with enthusiasm.

Bilingual is required (English / Spanish)

Professional appearance and demeanor

Ability to perform diversified clerical functions and basic accounting procedures.

COMPETENCIES

Analytical

Problem Solver

Great Customer Service Skills

Great Interpersonal Skills

Teamwork Attitude

Dependable

Who We are :

We are an award-winning full-service property management company servicing the greater Los Angeles area. We succeed thanks to our talented workforce, who strive for greatness in everything they do. When you join us at LAPMG, you join a group of gifted and diverse individuals who care about doing what is right for our customers, and for each other. You join an organization that will help you learn and grow, as we work together to create a career journey that you find both unique and rewarding.

Our Mission : To enthusiastically serve our clients by providing tenants with homes and workplaces they can be proud of.

Our values : Service, trust, personal investment, and professional growth

Our values are not just words on a page. They are who we are and what we do across the board, regardless of the job title.

Our Culture :

We believe your unique perspective is important. We recognize the marks of leadership at every level, and reward employees for their impact even when it might otherwise go unseen. Our culture promotes mutual respect and care while sharing a passion for fun. Experience laughter, connection, and meaningful moments.

Salary : $20 - $21

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