What are the responsibilities and job description for the Barista position at Los Patios Coffee Company?
Duties & Responsibilities:
- Greeting customers in a friendly manner and taking food and drink orders
- Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks
- Preparing and serving food items such as snacks & pastries
- Answering customers’ questions about menu choices
- Promoting and recommending menu options to customers
- Taking payment from customers
- Tracking and ordering inventory for cafe and beverage supplies, such as coffee beans, milk, napkins and cups
- Maintaining espresso machines, grinders, coffee machines and other equipment by cleaning, troubleshooting and scheduling repairs
- Keeping the work environment and cafe seating area clean, sanitary and organized
- Responding to and resolving customer concerns or complaints
- Evaluating and modifying processes to improve efficiency and quality of service
- Attracting new customers and refining the menu
Skills & Qualifications:
- Excellent listening and communication skills to effectively interact with coworkers and customers
- Basic coffee knowledge, such as how to prepare common coffee beverages, although advanced knowledge, such as roasting and grinding processes, coffee bean sourcing and flavor differences, can be helpful
- Exceptional customer service and interpersonal skills to interact in a positive manner and prevent or resolve conflicts
- Strong teamwork abilities to work efficiently in a fast-paced and high-volume environment with other Baristas
- Attention to detail to manage specific customer requests as well as a high-volume beverage assembly line with minimal errors
- Time management and organizational skills to work efficiently and effectively in a high-volume workplace
Summary
As a Barista, you will be essential in delivering outstanding customer service and crafting high-quality beverages that enhance the café experience. Reporting to the Manager, you will utilize your core skills in POS systems, coffee preparation, and food safety to efficiently serve customers and maintain a welcoming environment. Your strong communication and time management abilities will ensure smooth operations during busy periods. With your knowledge of food handling and retail math, you will contribute to sales and customer satisfaction, making you a vital part of our team in a fast-paced setting.
Job Type: Part-time
Pay: From $10.00 per hour
Shift:
- Morning shift
Work Location: In person
Salary : $10