Laundry Attendant

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Description

Title: Laundry Attendant

Reports to: Housekeeping Manager

Position Type: Full-time, Non-exempt

Why You'll Love It Here

At Los Poblanos, you will discover more than just a job. Join a team that values your contributions, fosters innovation and provides competitive salaries and benefits. Work in one of New Mexico's most inspiring natural and historic settings while taking your career to the next level. Rooted in our mission to preserve this extraordinary property, our core values embrace community, hospitality, empathy, excellence, respect and stewardship-driving an unforgettable guest and employee experience. There are many opportunities to learn, grow and lead with the dynamic teams at our award-winning restaurant, boutique inn, serene spa, stunning event spaces and organic farm. Dive into hand-made artisan products at our production facility and retail locations or go behind the bar at our vibrant tasting rooms in downtown Albuquerque and Santa Fe.

Job Summary

A Laundry Attendant is responsible for providing a constant supply of clean linens for the entire hotel.

Duties & Responsibilities

• Act as an ambassador and representative for the property, the Village of Los Ranchos, and Albuquerque
• Welcome and acknowledge all guests according to company standards and anticipate and address guests' service needs
• Guest room laundry is to be conducted in a timely manner and to ensure the return of the items no later than the end of the day
• Before washing, ready linen by removing foreign objects
• Ensure that finished laundry has no wrinkles, tears, or stains - remove unacceptable products to a specified location to ensure only quality product is used in guest rooms
• Any damaged items to be logged for discard
• Maintain laundry area in a clean and orderly manner, check and clean lint traps daily on all equipment
• Maintain housekeeping and customer service standards by ensuring that towels, sheets, and linens are cleaned, ironed (if necessary); and stored properly
• Maintain an acceptable pace of work to ensure efficiency, and that inventory is maintained for guest needs
• Perform all duties in accordance with emphasis on meeting or exceeding guest expectations
• Perform any other duties as requested by the supervisor
  
  

Essential Job Functions

• Operate communications equipment or systems
• Inspect garments for defects, damage, or stains
• Sort materials or products for processing or storing
• Load articles into washers or dryers
• Start washers, dryers, or extractors, and turn valves or levers to regulate machine processes and the volume of soap, detergent, water, bleach, starch, and other additives
• Remove items from washers or dryer machines
• Sort and count articles removed from dryers, fold, wrap, or hang them
• Clean equipment
  
  

Requirements

• High School Diploma or Equivalent
• Previous hotel housekeeping/Laundry experience
• Friendly, goal-oriented, and outgoing with great people skills
• Excellent oral communication skills and positive interpersonal skills required
• Able to work cohesively with co-workers as part of a team and independently
• Must be able to sit, stand, bend, squat, reach, and walk 8 to 10 hours a day
• Able to grasp, lift, carry 40 lbs. in short intervals throughout the day
• Must be willing and able to work a varied schedule to include evenings, weekends, and holidays
  
  

Preferred

• Able to speak Spanish is a plus
• Interest in sustainability, food, and New Mexico culture
• Interest in organic farming, agriculture, art, and architecture is a plus
  
  

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.