What are the responsibilities and job description for the Event Specialist position at Los Virtuality - Interactive Entertainment?
About Us:
Los Virtuality is an interactive entertainment rental company dedicated to bringing joy and excitement to events through our cutting-edge interactive games. We specialize in creating memorable experiences that encourage people of all ages to participate and have fun. We’re seeking individuals who are passionate about customer service, enjoy working with people, and love being part of a team that delivers exceptional entertainment.
Position Overview:
As an Event Specialist you will play a crucial role in ensuring the success of our events. This hands-on position involves delivering, setting up, executing, and tearing down interactive entertainment equipment at corporate, private, and community events nationwide. Equipment includes: Golf Simulator, LED Dance Floor, Racing Simulator, Virtual Reality and others.
You’ll be the face of Los Virtuality, interacting with clients and participants to provide outstanding customer service while representing our brand with energy and enthusiasm.
Key Responsibilities:
- Deliver, set up, operate, and pack down interactive entertainment equipment at events.
- Interact with clients and participants to create a welcoming, fun, and engaging environment.
- Travel nationwide to support events, including weekends and holidays.
- Ensure all equipment is properly maintained, tested, and operational before and during events.
- Provide on-site troubleshooting and technical support for interactive game systems.
- Communicate effectively with clients to ensure their event expectations are met or exceeded.
- Handle logistics, including some heavy lifting of equipment and displays.
Requirements:
- Availability to travel nationwide and work weekends and holidays as required.
- Comfortable with and skilled in using technology.
- Tech-savviness is essential.
- Proven customer service experience with excellent communication skills.
- Friendly, cheerful, and outgoing personality.
- Able to perform physical tasks, including bulky and heavy equipment lifting.
Benefits:
Travel Support:
- Per diem for meals and incidentals during travel.
- Paid lodging and transportation for out-of-town events.
Performance Bonuses:
- Incentives for exceptional customer service, flawless event execution, and driving client satisfaction.
Professional Development:
- Access to training and certifications for technical equipment or customer service skills.
- Opportunities to attend industry-related events or conferences.
Career Growth Opportunities:
- Clear pathways to advance within the company, such as moving to Event Manager roles.
What We’re Looking For:
We’re seeking someone who embodies the spirit of Los Virtuality—someone who is friendly, energetic, and loves entertaining people of all ages. You should be comfortable taking the lead at events, ensuring everything runs smoothly while fostering a fun and engaging atmosphere. Your enthusiasm for interactive entertainment and commitment to outstanding customer service will make you a perfect fit for our team!
Why Join Us?
- Be part of a dynamic and growing company in the interactive entertainment industry.
- Work in a fun, energetic, and fast-paced environment.
- Travel opportunities to exciting events across the country.
- Opportunities for personal and professional growth within the company.
If you’re ready to bring energy, enthusiasm, and excellence to the world of interactive entertainment, apply today to join the Los Virtuality team as an Event Specialist!