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Housekeeping Coordinator

LOTTE NEW YORK PALACE
New York, NY Full Time
POSTED ON 12/20/2024 CLOSED ON 1/27/2025

What are the responsibilities and job description for the Housekeeping Coordinator position at LOTTE NEW YORK PALACE?

  • Responsibilities include organizing, filing, and supervising the maintenance of housekeeping department records, payroll, scheduling, and supporting the Housekeeping Management Team.
  • Assist in processing AM and PM room status reports
  • Help supply uniforms, control expenses, and maintain inventory
  • Assist guests in placing their guest room supply requests
  • Provide communication between staff and management for an effective operation
  • Provide friendly, courteous service in accordance with standard procedures
  • Communicate with other departments throughout the hotel as necessary
  • Monitor Hotsos and emails throughout the day
  • Print and go over traces emails and report from Opera to assign to the runner
  • Ensure all open calls in Hotsos have been dispatched and get completed within 20 minutes
  • Complete follow up calls with guests
  • Dispatch all queue, group rooms and VIP rooms to all supervisors
  • Maintain housekeeping office cleanliness
  • Ensure chemical bottles/amenity baskets are filled according to the department needs
  • Ensure all collateral and amenities are available for the PM shift

Hourly rate: $32.99

Salary : $33

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