What are the responsibilities and job description for the Laundry Attendant position at Lotus Hospitality Management?
Duties and Responsibilities:
- Sorting and Washing Laundry: You will sort laundry based on color, fabric, and type, and then you will load them into the washer using proper detergents and cleaning solutions.
- Drying and Ironing Clothes: After washing, you will transfer the laundry to the dryer and ensure that it is dried at the appropriate temperature. You may have to iron or steam the clothes to make them look neat and crisp.
- Folding, Hanging, and Packaging Laundered Items: Once the laundry has been cleaned and dried, you will fold, hang, or package them and ready them for use.
- Maintaining Cleanliness and Safety Standards: You will keep the laundry area clean, organized, and safe. You will ensure that all cleaning equipment is properly used and stored.
- Keeping an Inventory of Supplies and Equipment: You are responsible for keeping track of supplies such as detergents, bleach, and fabric softeners. You will also maintain the laundry facility’s equipment and ensure that it is properly functioning.
- Handling Customer Requests and Complaints: As a Laundry Attendant, you will interact with customers and handle their requests, questions, and complaints.
- Operating Laundry Equipment: You must be knowledgeable in operating laundry equipment such as washers, dryers, irons, and steamers. You must be able to troubleshoot common problems that may arise.
8. Adhere to the hotel’s safety and hygiene policies.
Laundry Attendant plays a crucial role in ensuring that all items are cleaned safely and efficiently. By following these duties and responsibilities outlined above, Laundry Attendants can maintain their employers’ standards of cleanliness and customer satisfaction.
Required Skills and Qualifications
If you are interested in becoming a laundry attendant, there are a set of required skills and qualifications that you must have to excel in this role. These skills include physical abilities, technical skills, and soft skills, which are all essential in ensuring that you can carry out the responsibilities of the job efficiently.
A. Physical Requirements
As a laundry attendant, you will be required to handle large loads of laundry, which can be physically demanding. You must have the strength to lift heavy bags, push carts, and be on your feet for long periods. Additionally, you should also have good hand-eye coordination, as you will be handling delicate garments, using sorting machines, and working with various cleaning chemicals.
B. Technical Skills
As a laundry attendant, you should have a good understanding of laundry equipment and the different types of fabrics, so you can adjust to the necessary wash settings. Additionally, operating machines, repairing equipment, and laundering garments at a fast pace are technical skills that will come in handy as you carry out your responsibilities.
C. Soft Skills
Soft skills are just as crucial for a laundry attendant as technical knowledge and physical ability. These are the interpersonal traits that allow you to work effectively with customers as well as your coworkers. Here are some of the crucial soft skills that laundry attendants should possess:
