What are the responsibilities and job description for the Customer Services Representative position at LotusCleaning?
Lotus Cleaning Services, a residential and commercial cleaning services, is hiring. We are looking for a Costumer Services who can meet the following requirements:
Bilingual Spanish / English
Must be able to read, write and clearly communicate with clients, potential clients, and confidence in English over the phone and in person with customers, vendors and staff.
· 6 years’ experience with costumer services and scheduling
· Ability to manage and delegate responsibility and tasks to costumer services department staff
· Must have the ability to prioritize multiple tasks, projects, and deadlines, have strong written and verbal communication skills, and a strong commitment to follow-through
· Experience with excel, Microsoft word and jobber scheduling software, if you don't have experience, we are willing to train
· Team leader, must be professional with a friendly personality and a positive can-do attitude to provide excellent customer service to our employees, clients, and vendors
· A pro-active personality with high energy, self-motivation, and quick thinking
Be flexible and work well under pressure
Salary : $20 - $22