The Wolk Children's Center is a highly respected, inclusive childcare center that serves the Greater Rochester community, teaching children through exploration, discovery, and play. We are looking for a part-time Receptionist to assist with front desk operations and provide helpful, professional support to our families, staff and visitors.
The part-time receptionist will work in the dynamic, family-centered environment of Wolk Children's Center, at the Jewish Community Center interacting daily with children, parents, and staff. This role is critical to ensure smooth afternoon operations and creating a welcoming atmosphere for the Wolk community and JCC staff.
Work Schedule :
- Monday - Friday and available between the hours of 12 : 30 PM and 5 : 30 PM
Responsibilities :
Front Desk Operations
Greet families, visitors, and staff with friendly and professional demeanor.Answer and route calls efficiently, providing accurate information or taking detailed messages as needed.Manage visitor check-in and security procedures to ensure the safety of children and staff.Assist parents with drop-off and pick-u questions, forms, and general inquiries.Administrative Support
Distribute mail, packages, and internal Wolk and JCC communications to staff as needed.Assist the Administrative and Billing Coordinator with data entry, filing, and record-keeping as directed.Monitor and replenish front desk supplies.Prepare and distribute daily communication materials as directed.Coordination and Communication
Act as the first point of contact for parents with questions or concerns during afternoon hours and escalate issues appropriately.Help coordinate scheduling changes or last-minute updates, such as teacher coverage.Communicate daily announcements or reminders to staff as requested.General Support
Ensure the front desk area remains organized, welcoming, and presentable always.Covering in classrooms for brief phone, meeting, or bathroom breaks.Assisting as directed during planned or unplanned emergencies or evacuations.Handle basic troubleshooting for parent communication tools (ex. Use of Bright Wheel app.)Support teachers and administrative staff with photocopying, printing, and minor errands within the center.Education and Experience
High school diploma or equivalent experience required.Minimum 1-year experience in customer service, reception, or administrative rolesPreferred that experience was in an educational or childcare setting.Familiarity using MS Office products to efficiently complete administrative tasksPhysical Demands :
Ability to sit, stand, and move around for extended periods of time.Occasionally lift or carry items up to 20 pounds.Comfortable working in an environment with frequent interruptions.The Louis S. Wolk Jewish Community Center of Greater Rochester is located alongside the Erie Canal in Brighton. We pride ourselves on providing our members with quality educational, cultural arts and social programming, and we are an inclusive community center that welcomes people of all faiths, backgrounds, and ages. Learn more about us on our website at jccrochester.org
JCC of Greater Rochester is an Equal Opportunity Employer
