Unarmed Security Guard

Job Title: Security Guard

Supervisor: Facilities Manager and Deputy Director of Operations

Employment Status: Part-Time 16-20 hours per week; $15 per hour

POSITION SUMMARY

The primary responsibilities and focus of a Security Officer are to protect the works of art in the museum and to ensure the safety of the guests. It is imperative that Security Officers be always in the galleries and be alert to the activities of visitors, report any immediate concerns to the Property/Security manager and be at work when scheduled. Failure to fulfill these basic responsibilities may result in disciplinary procedures.

Protocol: Museum visitors are not permitted to touch or photograph (unless approved) the art works (including frames and display cases) and must always maintain a safe distance (generally 12 – 18 inches) from the art. If a visitor is too close, politely ask them to remain at least 12 to 18 inches from art objects. No objects (such as crutches, canes, pencils, gallery guides, brochures, eyeglasses, etc.) may be used as pointers. All backpacks are to be left in vehicles. Tactfully remind visitors that unintentional damage can result from gesturing with hands or other objects.

INSTITUTIONAL RESPONSIBILITIES

· Actively contribute to a positive organizational culture based on mutual respect, a spirit of collegiality, cooperation, and openness to many perspectives

· Participate in a culture of ongoing learning, collaboration, innovation, creativity, and community engagement.

· Support the CAM’s mission, values, vision, and core commitment to the visitor experience, community engagement, and institutional relevancy for the future.

· Contribute to and support CAM’s strategic plan, annual priorities, and institutional initiatives.

RESPONSIBILITY/DUTIES

· Protect artwork and facility from damage and/or theft by maintaining a presence in all spaces of the museum on a continuing basis. This is done by continuously walking through the galleries and other museum spaces.

· Be prepared to assist guests in the event of an emergency.

· Avoid distractions and conversation.

· Do not hesitate to speak up. You are responsible. If at any time you feel overwhelmed, call for help (1. your supervisor, 2. Admin staff)

· Any discovery of works of art that have been touched, damaged or otherwise harmed are to be reported to the Registrar immediately first verbally, then in writing by completing an incident report to include all details available (time, date, description, etc.).

· Open and close the museum using established practices and check- lists.

· Monitor the following and complete incident report for any:

• 1) Condition of art and museum property through daily and continuous walk-throughs,
• reporting any new or suspicious changes in appearance of artworks. Report any findings to the registrar immediately.
• 2)Condition of the gallery spaces, reporting any lights or electrical outages, damage to walls, furniture, etc to the exhibitions manager.
• 3)Any suspicious or unusual visitors or behavior. Complete an incident report and notify your supervisor of immediate concerns.
• Complete daily guard log information worksheet and place the document in the Property Manager’s mailbox.
• Complete incident and or accident reports, notify Property Manager of the circumstances immediately and follow up to be certain needed action is taken. All information regarding incidents, accidents or fires will be released only by the director. Maintain confidentiality.
• Monitor HVAC and other facility systems and respond promptly or report any findings to the Property Manager or appropriate staff member. All HVAC water systems should be checked 3 times a shift at the beginning, middle and end of shift.
• Keep floors and windows clean, monitor rest rooms for supply needs housekeeping and trash accumulation. It is Security’s responsibility to keep the gallery floors clean, since cleaning companies are not insured.
• During weekends or when staff are not immediately available, if a problem occurs, contact the Property Manager as outlined on the telephone list provided at the security station.
• Answer visitors’ questions briefly or refer them to the Information Desk volunteer, staff member or printed literature. Do not get involved in conversation.
• Clock in and out.
• Assist with housekeeping during and after events.

· Address any concerns to the Deputy Director of Operations.

If you are interested in becoming a member of our Security Team, please contact:

Georgia Mastroieni - georgia@cameronartmuseum.org

Job Type: Part-time

Pay: From $15.00 per hour

Expected hours: 16 – 20 per week

Benefits:

• Employee discount

Work Location: In person

Salary : $15