Enrollment/Advising Specialist

Enrollment/Advising Specialist
SOWELA is seeking a highly skilled and dedicated Enrollment/Advising Specialist to join our team. As an integral part of the Enrollment Management & Student Affairs department, this role plays a crucial part in providing exceptional customer service to students, families, and community members.

Duties and Responsibilities:

• Counsel and provide service to customers regarding end-to-end enrollment services, including admissions, advising, records, registration, scholarships, financial aid, student accounts, and programs of study.
• Coordinate and collaborate with representatives from various campus departments and personnel to resolve student issues and develop quality improvement methods.
• Represent SOWELA at area school and community events and participate in recruitment activities initiated by other campus entities.
• Develop and maintain close working relationships with individuals, departments, and organizations on campus and off-campus, including secondary school officials.
• Collaborate with the Instructional Site Coordinator to assist with student life events.
• Assist in the planning and development of various materials designed to attract quality students to SOWELA Technical Community College.
• Assist with continuing assessment and evaluation of One Stop Center processes and provide suggestions to enhance the delivery of enrollment services information.

Requirements:

• Associate degree required; Bachelor's degree preferred.
• One year of experience in an educational setting and/or customer service required; one year of experience in a higher education setting within Enrollment Management and/or Student Affairs preferred.
• Ability to work in a collaborative team environment and interact with diverse populations.
• Strong organizational and problem-solving skills, attention to detail, and ability to present a positive image for the college.
• Proficiency in standard office equipment and software applications, including Microsoft Office.
• Excellent oral and written communication skills and ability to present information to groups of people.

Benefits:

SOWELA offers an attractive benefits package, including retirement, medical insurance options, supplemental insurances, Tax Saver Flexible Benefits Plan, holidays, annual and sick leave benefits, and Employee Assistance Program. Specific benefits depend on job category, percent effort, and length of employment.

About SOWELA:

SOWELA is a State Model Employer agency that supports improved employment opportunities for individuals with disabilities. We are an equal opportunity/equal access employer and welcome applications from qualified candidates.