Records Coordinator

College : Louisiana Delta Community CollegeDepartment : Academic AffairsSub department : RegistrarType of Appointment : Unclassified - Administrative / StaffDuties and Responsibilities : 1. Transcript Evaluation and Entry :

• Responsible for retrieving all official transcripts and updating student records in the College's student information system (Banner)
• Evaluate and articulate academic and non-traditional / prior learning transfer credit
• Enter evaluated credit in Banner
• Update Banner for any changes made in the Louisiana Board of Regents General Education Articulation Matrix2. Curriculum Support :
• Review academic curricula, catalogs and communicate with academic areas regarding college transfer credit equivalencies3. Visiting Student Registration Management :
• Responsible for retrieving all official transcripts for visiting students and record school history in Banner
• Assist with visiting student registration processes by verifying prerequisites, resolving registration holds, and ensuring the accuracy of course registrations and compliance with registration policies and procedures4. Records requests :
• Process transcript requests and enrollment verifications from current and former students, verifying eligibility and fulfilling requests in a timely manner
• Assist students with transcript-related inquiries5. Change of Program Process and Advisor Placement Management :
• Facilitate the Change of Program process for students.
• Update student records accordingly in Banner and re-assign appropriate advisor.
• Ensure proper advisor-student alignment according to educational program6. Graduation Process Assistance :
• Assist with graduation program audits for students to ensure they have met all program requirements and are eligible for graduation.
• Apply course petitions in the DegreeWorks system.
• Ensure accurate recording of course exemptions and substitutions7. Registrar's Office Representative :
• Serve as the front-end representative for the Registrar's office
• Provide excellent customer service to students, faculty, and staff8. Perform other duties as assigned to execute the mission of the institution and the goals of the College9. Upholds compliance with all federal, state, LCTCS, and College policies and proceduresRequired Education : 1. Bachelor's Degree in a relevant field2. Prior experience in a registrar's office or similar administrative role preferred3. Excellent written and verbal communication skills for concise and confident communication with applicants, current students, parents, and colleagues.4. Working knowledge of institutional ERP (Enterprise Resource Planning) systems, specifically Banner.5. Advanced knowledge of the Microsoft Office Suite, especially Word and Excel6. Strong problem-solving skills and the ability to engage in logical thought processes7. The ability to work in a busy, fast-paced, dynamic environment.8. Adapt readily to rapidly changing circumstances.9. Self-motivation and initiative to learn new procedures and master new circumstances.10. Mindset and a commitment to student successBenefits : As a member of the Louisiana Community and Technical College System, Louisiana Delta Community College has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.Passing pre-employment criminal background screen is required as a condition of employment. Louisiana Delta Community College is an equal opportunity / equal access employer. Louisiana Delta Community College is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.