Front Desk Manager

College: Louisiana Delta Community College

Department: Administration & Finance

Type of Appointment: Unclassified - Administrative/Staff

Duties and Responsibilities:

• Maintains security of the area to include cash drawer, documents and system data access.
• Responsible for daily cash deposits. Balance daily cash receipts and reconcile to Banner computer generated cashier activity reports.
• Process routine paperwork and/or enter data in various databases. Operates a centralized telephone system, manage the front desk, and supervise front desk employees, receive, sort, and disburse mail, coordinate and supervise student workers, greet and direct visitors, students, faculty and staff.
• Oversee purchasing and receiving for the campus, including preparation of requisitions for purchase of supplies/materials, and receiving of goods.
• Campus liaison for property control and facilities maintenance. Ensures all equipment is tagged upon receipt, works directly with the Property Control Manager for property control audits and acts as contact person for facility maintenance.
• Manage student accounts in Banner and respond to inquiries regarding accounts.
• Prepare reports as directed by the Campus Director.
• Acts as proxy for timesheet approval as requested by Campus Director.
• Performs other duties as assigned by the Campus Director.

Required Education:

Minimum associate degree with some college experience. The incumbent should have excellent telephone etiquette, excellent verbal communication skills, able to work with minimum supervision, customer service driven, knowledge of MS Office (Word, Excel, Outlook), able to multi-task, and be punctual. Higher education and Banner experience preferred.

Benefits: As a member of the Louisiana Community and Technical College System, Louisiana Delta Community College has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. Louisiana Delta Community College is an equal opportunity/equal access employer. Louisiana Delta Community College is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.