What are the responsibilities and job description for the ADULT PROTECTION SPECIALIST SUPERVISOR position at Louisiana Department of Health?
Supplemental Information
The Louisiana Department of Health is dedicated to fulfilling its mission through direct provision of quality services, the development and stimulation of services of others, and the utilization of available resources in the most effective manner.
LDH serves as a model employer for individuals with disabilities.
This position is located within the Louisiana Department of Health / Office of Aging and Adult Services / Headquarters / Ouachita Parish
Announcement Number: OAAS/DPT/204066
Cost Center: 3201033008
Position Number(s): 176690
This vacancy is being announced as a Classified position and may be filled as a Probationary or Promotional appointment.
No Civil Service test score is required in order to be considered for this vacancy.
Proficiency in Microsoft Office software programs and Zoom technology preferred.
Must be available to work in-office five days per week, 8:00am - 4:30pm if required.
OCCUPATIONAL SUMMARY:
This position is located in OAAS - Adult Protective Services division. Incumbent serves as Adult Protection Specialist Supervisor of Adult Protection Specialists assigned to conduct investigations of reported allegations of abuse, neglect, exploitation, and extortion of vulnerable adults residing in community settings, state-operated facilities, and/or unlicensed group home settings. Incumbent is responsible for supervising the development and implementation of service planning and resource referrals by Adult Protection Specialists to ensure positive outcomes for vulnerable adults. Fulfillment of this position requires knowledge and experience in working with vulnerable populations, the ability to effectively prioritize tasks, efficiently manage time, effectively manage professional level staff members requiring moderate to minimal supervision. Incumbent is under the direct supervision of the Program Manager 2 - APS Investigations Manager.
Incumbent must possess thorough knowledge of state and federal laws, statutes, guidelines, and department and agency policies and procedures relevant to the rights, safety, protection, and well-being of vulnerable adults throughout the communities.
Incumbent adheres to pertinent laws, rules, regulations, policies, and procedures of LDH, OAAS, and the appropriate state/federal licensing and governing bodies. Incumbent participates in state and national level professional associations, interdisciplinary and multi-disciplinary panels, special projects, committees, and other duties as assigned by superiors to ensure continuity agency of workflow, collaborative relations with other divisions of OAAS and other agencies and entities.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
For further information about this vacancy contact:
Debbie Parris-Thymes
Debbie.Parris-Thymes2@la.gov
LDH/HUMAN RESOURCES
BATON ROUGE, LA 70821
225 342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-42
Minimum Qualifications
MINIMUM QULAIFICATIONS:
Six years of social services experience; OR
Six years of full-time work experience plus three years of social services experience; OR
A bachelor's degree plus three years of social services experience; OR
A master's degree in social work, a social science, education, counseling or vocational rehabilitation plus two years of social services experience.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Concepts
FUNCTION OF WORK:
Supervises a unit of professional social services staff who will provide protective services to adults with disabilities.
LEVEL OF WORK:
Supervisor.
SUPERVISION RECEIVED:
Broad review from a higher-level professional or administrator.
SUPERVISION EXERCISED:
Direct over Adult Protection Specialists. May supervise other professional, paraprofessional or clerical employees.
LOCATION OF WORK:
Typically, the Department of Health and Hospitals.
JOB DISTINCTIONS:
Differs from Adult Protection Specialist 3 by the presence of direct supervisory responsibilities.
Examples of Work
ESSENTIAL DUTIES:
60% Provides direct supervision of Adult Protection Specialists through supervisory teleconferences, investigations staffing meetings, collaborative reviews of investigations assignments and documentation of investigations records.
Ensures Adult Protection Specialists maintain compliance with investigation timelines as outlined within APS policy.
Ensures Adult Protection Specialists maintain compliance with completion of mandatory training and professional development; ensures Adult Protection Specialists maintain compliance with established deadlines for completion and submission of requested information, forms, and other requirements upon notification from APS management, OAAS executive management and/or LOH Administration.
Ensures participation of Adult Protection Specialists in collaborative engagement within the agency, as well as with community partners outside of APS to promote positive outcomes for vulnerable adults.
Provides guidance, instructions, and recommendations for Adult Protection Specialists in the development and implementation of service planning and referrals for supports and services for vulnerable adults when warranted; apprises APS Investigations Manager of need for legal actions, including but not limited to ex-parte orders, judicial commitments, and other legal actions to ensure the protection of vulnerable adults.
Reviews and evaluates work performance; frequently provides performance feedback to Adult Protection Specialists more often than Mid-Year Reviews and annual PES Evaluation Ratings.
Ensures Adult Protection Specialists maintain compliance with Federal and State laws and statutes, as well as LOH, OAAS, and APS policies.
Facilitates orientation for newly hired Adult Protection Specialists; ensures all mandatory training and on-boarding tasks are completed by the Adult Protection Specialist in accordance with OAAS Policy and Procedure
Ensures balanced caseloads within assigned regions and apprises the APS Investigations Manager of needed adjustments to investigations assignment rotations within assigned regions.
Maintains timely, consistent communication by telephone and email correspondence with Adult Protection Specialists within assigned regions in order to ensure accurate, detailed knowledge of the status of open investigations within the assigned regions.
Assesses and communicates to the APS Investigations Manager all identified training, equipment, supplies, and other needs for Adult Protections Specialists.
20% Ensures compliance with the agency records retention policy; ensures maintenance, organization, and retention of APS records within assigned regions; contributes recommendations for policy and process updates; apprises the APS Investigations Manager of issues, concerns, complaints, and commendations immediately upon determination or discovery.
15% Performs other duties as assigned to support APS including representing APS at regional, state, and national meetings, conferences, and task forces; participation in planning, coordination and facilitation of quarterly Coordinating Council Meetings.
5% Performs other duties upon assignment.
The Louisiana Department of Health is dedicated to fulfilling its mission through direct provision of quality services, the development and stimulation of services of others, and the utilization of available resources in the most effective manner.
LDH serves as a model employer for individuals with disabilities.
This position is located within the Louisiana Department of Health / Office of Aging and Adult Services / Headquarters / Ouachita Parish
Announcement Number: OAAS/DPT/204066
Cost Center: 3201033008
Position Number(s): 176690
This vacancy is being announced as a Classified position and may be filled as a Probationary or Promotional appointment.
No Civil Service test score is required in order to be considered for this vacancy.
Proficiency in Microsoft Office software programs and Zoom technology preferred.
Must be available to work in-office five days per week, 8:00am - 4:30pm if required.
OCCUPATIONAL SUMMARY:
This position is located in OAAS - Adult Protective Services division. Incumbent serves as Adult Protection Specialist Supervisor of Adult Protection Specialists assigned to conduct investigations of reported allegations of abuse, neglect, exploitation, and extortion of vulnerable adults residing in community settings, state-operated facilities, and/or unlicensed group home settings. Incumbent is responsible for supervising the development and implementation of service planning and resource referrals by Adult Protection Specialists to ensure positive outcomes for vulnerable adults. Fulfillment of this position requires knowledge and experience in working with vulnerable populations, the ability to effectively prioritize tasks, efficiently manage time, effectively manage professional level staff members requiring moderate to minimal supervision. Incumbent is under the direct supervision of the Program Manager 2 - APS Investigations Manager.
Incumbent must possess thorough knowledge of state and federal laws, statutes, guidelines, and department and agency policies and procedures relevant to the rights, safety, protection, and well-being of vulnerable adults throughout the communities.
Incumbent adheres to pertinent laws, rules, regulations, policies, and procedures of LDH, OAAS, and the appropriate state/federal licensing and governing bodies. Incumbent participates in state and national level professional associations, interdisciplinary and multi-disciplinary panels, special projects, committees, and other duties as assigned by superiors to ensure continuity agency of workflow, collaborative relations with other divisions of OAAS and other agencies and entities.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
- Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*
For further information about this vacancy contact:
Debbie Parris-Thymes
Debbie.Parris-Thymes2@la.gov
LDH/HUMAN RESOURCES
BATON ROUGE, LA 70821
225 342-6477
This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-42
Minimum Qualifications
MINIMUM QULAIFICATIONS:
Six years of social services experience; OR
Six years of full-time work experience plus three years of social services experience; OR
A bachelor's degree plus three years of social services experience; OR
A master's degree in social work, a social science, education, counseling or vocational rehabilitation plus two years of social services experience.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Concepts
FUNCTION OF WORK:
Supervises a unit of professional social services staff who will provide protective services to adults with disabilities.
LEVEL OF WORK:
Supervisor.
SUPERVISION RECEIVED:
Broad review from a higher-level professional or administrator.
SUPERVISION EXERCISED:
Direct over Adult Protection Specialists. May supervise other professional, paraprofessional or clerical employees.
LOCATION OF WORK:
Typically, the Department of Health and Hospitals.
JOB DISTINCTIONS:
Differs from Adult Protection Specialist 3 by the presence of direct supervisory responsibilities.
Examples of Work
ESSENTIAL DUTIES:
60% Provides direct supervision of Adult Protection Specialists through supervisory teleconferences, investigations staffing meetings, collaborative reviews of investigations assignments and documentation of investigations records.
Ensures Adult Protection Specialists maintain compliance with investigation timelines as outlined within APS policy.
Ensures Adult Protection Specialists maintain compliance with completion of mandatory training and professional development; ensures Adult Protection Specialists maintain compliance with established deadlines for completion and submission of requested information, forms, and other requirements upon notification from APS management, OAAS executive management and/or LOH Administration.
Ensures participation of Adult Protection Specialists in collaborative engagement within the agency, as well as with community partners outside of APS to promote positive outcomes for vulnerable adults.
Provides guidance, instructions, and recommendations for Adult Protection Specialists in the development and implementation of service planning and referrals for supports and services for vulnerable adults when warranted; apprises APS Investigations Manager of need for legal actions, including but not limited to ex-parte orders, judicial commitments, and other legal actions to ensure the protection of vulnerable adults.
Reviews and evaluates work performance; frequently provides performance feedback to Adult Protection Specialists more often than Mid-Year Reviews and annual PES Evaluation Ratings.
Ensures Adult Protection Specialists maintain compliance with Federal and State laws and statutes, as well as LOH, OAAS, and APS policies.
Facilitates orientation for newly hired Adult Protection Specialists; ensures all mandatory training and on-boarding tasks are completed by the Adult Protection Specialist in accordance with OAAS Policy and Procedure
Ensures balanced caseloads within assigned regions and apprises the APS Investigations Manager of needed adjustments to investigations assignment rotations within assigned regions.
Maintains timely, consistent communication by telephone and email correspondence with Adult Protection Specialists within assigned regions in order to ensure accurate, detailed knowledge of the status of open investigations within the assigned regions.
Assesses and communicates to the APS Investigations Manager all identified training, equipment, supplies, and other needs for Adult Protections Specialists.
20% Ensures compliance with the agency records retention policy; ensures maintenance, organization, and retention of APS records within assigned regions; contributes recommendations for policy and process updates; apprises the APS Investigations Manager of issues, concerns, complaints, and commendations immediately upon determination or discovery.
15% Performs other duties as assigned to support APS including representing APS at regional, state, and national meetings, conferences, and task forces; participation in planning, coordination and facilitation of quarterly Coordinating Council Meetings.
5% Performs other duties upon assignment.
Salary : $4,470 - $8,044
