Demo

Administrative Coordinator 3

Louisiana Department Of Transportation and Development
Charles, LA Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 5/2/2025
Supplemental Information

The Louisiana Department of Health is dedicated to fulfilling its mission through direct provision of quality services, the development and stimulation of services of others, and the utilization of available resources in the most effective manner.

LDH serves as a model employer for individuals with disabilities.

This position is located within the Louisiana Department of Health / Office of Public Health / Region 5-BRCO / Calcasieu Parish

Announcement Number: OPH/SP/207835

Cost Center: 3262109005

Position Number: 68035

This vacancy is being announced as a Classified position and will be filled as a Job appointment.

(Job appointments are temporary appointments that may last up to 48 months)

An Ideal Canidate Should Posess The Folllowing Competencies

Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.

Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.

Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

Demonstrating Initiative: The ability to assess information and take action independently to help the organization achieve its goals.

Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.

Managing Conflict: The ability to recognize and navigate disagreements in a rational, unbiased, and productive way.

Solving Problems: The ability to discover solutions to problems.

Note Regarding The Advertised Pay

The actual starting salary depends on the education and experience of the selected applicant.

Please click on the below links to learn more about each job level:

State Civil Service Job Information Finder

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

  • Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*

For Further Information About This Vacancy Contact

Shambrielle Pooler

Shambrielle.Pooler@la.gov

LDH/HUMAN RESOURCES

BATON ROUGE, LA 70821

This organization participates in E-Verify, and for more information on E-Verify, please contact DHS at 1-888-464-4218.

Minimum Qualifications

MINIMUM QUALIFICATIONS:

Two years of experience or training in clerical work.

Experience Substitution

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Concepts

Function Of Work

To perform a wide variety of clerical duties that requires independent judgment to accomplish in support of the staff members and/or operations of an organizational unit or program.

Some discretion is required in the performance of these duties. Duties begin to expand in scope and complexity, and develop into departmental-program duties.

Level Of Work

Advanced.

Supervision Received

General from higher-level clerical and/or supervisory personnel.

Supervision Exercised

May supervise 1-2 lower-level personnel.

Location of Work:

May be used by all state agencies.

Job Distinctions

Differs from Administrative Coordinator 2 by the presence of responsibility for clerical duties that involve greater scope and complexity, including initial program duties.

Differs from Administrative Coordinator 4 by the absence of paraprofessional duties that involve a higher degree of specialization, complexity, and/or independent judgment.

Examples of Work

Routinely, independently and professionally performs several duties simultaneously including interviewing clients, data entry, preparing charts and reports, assessing and collecting fees, answering telephone inquiries, etc., while often serving as the public’s initial contact with the agency. To perform these duties the incumbent must use a computer and be adept at local, mainframe, and Internet based programs which may include, Intergy (Electronic Health Record), LaWIN (WIC), LINKS (Louisiana Immunization Network System), LEERS(Louisiana Electronic Event Registration System), Outlook, LA MEDICAID, Starlims, Microsoft Word, Microsoft Excel, etc. When any program is not available, must be prepared to manually complete any duty.

75% Duties require daily in person contact with patients, interpretation and application of complex Federal, State, and agency programs and policies, keeping current on numerous and frequent changes. Determinations for participation in programs are made by screening applicants via face to face interview process to determine income and programmatic eligibility, determining charges for services and collecting fees utilizing LEERS and Intergy. Follows security procedures for monies collected. Assures confidentiality of patient information and/or records, schedules patients for visits to clinic according to agency and program guidelines and procedures. Issues WIC food instruments per guidelines set forth by the State of Louisiana and WIC. Understands and maintains patient appointments to ensure patient follow-up according to nursing or medical plan.

15% Serves as Deputy Registrar of Vital Records to local Vital Records Registrar. Applies in-depth knowledge of vital records laws and current fees to render accurate information to local funeral home directors in obtaining certified copies of death certificates. Issues certified copies of death certificates using pre-numbered banknotes in numerical order, ensures security and confidentiality of records and collects fees.

5% Responsibility includes pre- and post-clinic activities, such as pulling medical records, preparing clinic forms, etc. Maintains medical records according to agency policy. Reviews medical records for accuracy and completeness. Maintains an inventory of supplies for clerical use at workstation for each program. Requests supplies monthly to replenish stock.

5% Attends staff meetings required training sessions, and conferences.

Utilizes Louisiana Employees Online (LEO) to maintain daily time and attendance, request leave and compensatory time and submit travel reimbursement expense forms.

May be directed to report to a Medical Special Needs Shelter to assist with emergency operations or participate in Emergency Response related activities and be on call for the duration of the event. Must be knowledgeable in role and responsibility in an emergency event. Assures contact information is current in order to readily be contacted during drills and/or emergencies. Serves as assigned on shifts during a disaster. Attends emergency preparedness courses, trainings, updates, etc. as required.

Performs duties not listed in the job description which will enhance the smooth operation of this facility

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