PROGRAM ASSISTANT

Supplemental Information

Northwestern State University seeks qualified applicants for the position of Program Assistant. Review of applicants will begin immediately and continue until the position is filled.

To Apply: Submit a letter of application, resume, and complete contact information for three professional references to:

Jenny Cowan, Career Development Coordinator

Northwestern State University Child and Family Network 1800 Warrington Place

Shreveport, LA 71101-4425

FAX (318) 677-3169

Northwestern State University is a State as a Model Employer (SAME) agency.

The successful candidate will be subject to a background check, as a condition of employment.

NOTICE OF NON-DISCRIMINATION (FULL DISCLOSURE)

Northwestern State University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All complaints or inquiries related to Title IX should be directed to the Director of Title IX Compliance and Title IX Coordinator, Julie Powell (318-357-5570), Room 306 of the Friedman Student Union or email obannonj@nsula.edu .

In accordance with Section 35.106 of the Americans with Disabilities Act (ADA), all participants, applicants, organizations, and interested individuals are advised and notified that the ADA Coordinator for Northwestern State University for facilities is the Director of University Affairs, Jennifer Kelly (318-357-4300), located in New Fine Arts, 104 Central Avenue, Ste. 102 or email andersonje@nsula.edu . For student academic services, contact the Director of Access and Disability Support, Crissey Smith (318-357-5460) located in Room 108-C Watson Memorial Library or email smithcr@nsula.edu . For faculty/staff accommodations and services, contact Executive Director of Institutional Effectiveness and Human Resources, Veronica M. Biscoe (318-357-6359), Room 111 Caspari Hall or email ramirezv@nsula.edu .

• Inquiries regarding employment application status should be emailed to
  
  

apply@nsula.edu.

Minimum Qualifications

• A minimum of an associate degree and/or relevant professional certification is preferred
• Strong computer skills in data entry, ACCESS, and MSWord to accurately input data, prepare materials, compile data, make reports, create correspondence, and develop other materials
• Strong telephone and customer service skills
• Knowledge of and/or experience in grants or contract work and/or child care programs is preferred
• Effective communication skills, both oral and written
• Excellent organizational skills. Ability to meet deadlines and prioritize responsibilities in a fast-paced, dynamic environment
• Ability to work well with persons of all ages, races, sex, educational levels, etc.
• Ability to travel throughout Louisiana and work some evenings and Saturdays as needed
• Ability to coordinate with other activities related to the project
• Ability to lift and carry up to 40 pounds
  
  

Job Concepts

• Primary responsibility is processing daily mail to include date stamping, data entry of information, enrolling new members, and determining work flow for career ladder leveling
• Provide technical assistance to Providers seeking scholarships and meeting requirements
• Maintain records of training approved and taken by individual providers
• Prepare and distribute materials in a timely manner
• Perform filing tasks for extended periods of time
• Create and distribute materials in a timely manner, including faxing, email, mailing, and transporting mail to the post office
• Work with program coordinator and statewide child care resource and referral programs to ensure accuracy of information and records
• Respond to inquiries about system according to guidelines
• Stay abreast of child care provider's training and scholarship needs, concerns, and interests related to the program
• Develop and maintain good relationships with child care centers and family care providers, child care resource and referral staff, trainers, and others
• Participate in evaluation of program and outcomes of services
• Promote the importance of training to child care staff, public officials, and the public
• Maintain knowledge of current training requirements by the Department of Education
• Serve as a role model of continual training and professionalism
• Help prepare training materials for meetings and conferences
• Assist in developing, preparing, and organizing materials to promote system
• Help set up and conduct promotional events
• Assist with contracted services and other program services or other tasks as requested or needed
• Assist in conducting training in benefits and how the system works at meetings and conferences
• Determine placement of individuals on career ladders based on education and professional activity
• Assist with processing scholarship applications
• Record messages and be responsible for voicemail daily
• Set up and conduct meetings to facilitate providers' applications
• Develop, prepare, and organize materials to promote scholarship applications
• Arrange and attend out of town and statewide meetings as scheduled or needed to meet goals of project
• Respond to inquiries about the system according to guidelines
• prepare bulk mail and transport bulk mail and daily mail to the post office when necessary
• Maintain confidentiality and follow policies and guidelines