What are the responsibilities and job description for the GUEST SERVICES ATTENDANT (ON-CALL) position at LOUISIANA DOWNS INVESTMENT COMPANY?

Job Description

Description :

Guest Services Attendant (Part- Time / Events Only)

Responsibilities for Gold Shirts (GSA)

Assist marketing staff with special event set up, execution, and event closure
Greet guests and answer any questions they have regarding event
Provide special assistance to guests with needs such as individuals with wheelchairs or other disabilities
Provide excellent customer service throughout the duration of assigned tasks
Offer assistance to supporting departments
Other duties as assigned

Qualifications for Gold Shirts (GSA)

1-3 years of experience working in a customer service-based industry

Ability to work in a standing position for long periods of time

Exceptional interpersonal skills and a friendly demeanor

Personal organization and accountability are required to ensure a positive experience for visitors

Knowledgeable about the property

Ability to work well in a group and be proactive about the needs of guests

Able to work various shifts, weekends, possibly holidays and late nights

Reliability and promptness in arriving for scheduled shifts

LAD RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.

Requirements :

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