What are the responsibilities and job description for the GUEST SERVICES ATTENDANT (ON-CALL) position at LOUISIANA DOWNS INVESTMENT COMPANY?
Guest Services Attendant (Part- Time/Events Only)
Responsibilities for Gold Shirts (GSA)
- Assist marketing staff with special event set up, execution, and event closure
- Greet guests and answer any questions they have regarding event
- Provide special assistance to guests with needs such as individuals with wheelchairs or other disabilities
- Provide excellent customer service throughout the duration of assigned tasks
- Offer assistance to supporting departments
- Other duties as assigned
Qualifications for Gold Shirts (GSA)
- 1-3 years of experience working in a customer service-based industry
- Ability to work in a standing position for long periods of time
- Exceptional interpersonal skills and a friendly demeanor
- Personal organization and accountability are required to ensure a positive experience for visitors
- Knowledgeable about the property
- Ability to work well in a group and be proactive about the needs of guests
- Able to work various shifts, weekends, possibly holidays and late nights
- Reliability and promptness in arriving for scheduled shifts
LAD RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
