Education Program Manager LEH

Description

NATURE AND SCOPE OF POSITION

The Program Manager is a member of the Education division and works as part of a team responsible for managing the implementation of Prime Time’s suite of humanities-based, intergenerational literacy and family engagement programs. Program Managers engage in planning and implementing bi-annual grant cycles by supporting recruiting, training, resourcing, and data collection while providing technical assistance, as needed, to Louisiana grantees. Additionally, the Program Manager will support division operations related to program quality, assessment, fundraising and reporting, and community engagement. Some travel to assigned grantee sites is required. This is an early career opportunity and requires you to have an affinity for project management, outstanding communication and writing skills, the ability to prioritize and manage multiple projects simultaneously, and the ability to be flexible.

JOB FUNCTIONS  ESSENTIAL- 

• Manage and monitor grantee programs, maintain accurate records, and provide status reports for ongoing processes. 
• Oversee administrative aspects of Prime Time program implementation (e.g., managing grant contracts, processing payments, ordering program support supplies and materials.)
• Communicate essential information to grantees in a timely manner.
• Facilitate training and technical support of external partners to implement Prime Time programming with fidelity.
• Proactively anticipate, mitigate, and resolve conflicts or program issues.
• Analyze data to determine the effectiveness of programs.
• Engage in community outreach activities. 
• Engage in ongoing program improvement planning with the team. 
• Engage in annual planning with the team.
• Prioritize and address requests and assignments in a professional manner to develop cooperative relationships.   
• Provide courteous and prompt service to all internal and external stakeholders. 

   MARGINAL- 

• Assist co-workers in the completion of tasks and assignments to ensure continuity of service. Orient new co-workers and actively support teamwork throughout the organization.  
• Perform other duties as required.

Qualifications

PRIMARY QUALIFICATIONS

Education:      

• Bachelor’s Degree in any field

Work Experience:

• 1-3 years of program administration experience, preferably in literacy and/or youth-centered environments.
• Prior experience in non-profit entity, early learning, educational, and/or federal grant management.

Core Skills:

• Accurate documentation and record keeping using CRM database software (e.g. Salesforce).
• Ability to work independently as well as collaboratively with colleagues and partners.
• Ability to provide excellent customer service to program partners.
• Excellent oral and written communication skills.
• High degree of integrity and work ethic.
• Ability to engage in positive public interaction.

Preferred Skills and Competencies: 

• Communicates effectively and appropriately. Speaks in a clear and credible manner, selecting the right tone for the situation and audience. Listens to others and allows them to make their point.
• Adjusts quickly and effectively to changing conditions and demands.
• Handles multiple assignments and priorities yet still fulfills all commitments.
• Maintains a calm and professional attitude to all customers and coworkers, regardless of environment or stress.
• Has established a track record of producing work that is highly accurate, demonstrates attention to detail, and reflects well on the organization.
• Takes a proactive approach to anticipating and preventing problems.
• Ability to create and summarize data analytics.  
• Facility with common software applications for non-profits, including Microsoft 365, Adobe Acrobat, DocuSign, and grant management software (e.g., Foundant).
• Bi-lingual ability is a plus.

Travel:

• LEH is a statewide organization, travel is required.

AMERICANS WITH DISABILITY SPECIFICATIONS

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger motions, stoop, kneel, crouch or crawl, talk or hear, taste or smell. The employee must occasionally lift and/or move up to 25 to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

Work Environment: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather and internal climate conditions prevalent at the time. The work environment is considered to be that of a normal business/office operation. The noise level in the work environment is usually moderate.

Equal Opportunity Employer

Louisiana Endowment for the Humanities/Prime Time Family, Inc is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, disability, age, veteran status, creed, ancestry, marital status or sexual orientation, gender identification, genetic information, atypical hereditary cellular or blood trait, marital status, citizenship status, victims of domestic violence, or any other protected category.

NOTE: This job description is a summary of the primary duties and responsibilities of the position. It is not intended to be a comprehensive listing of all duties and responsibilities. The organization reserves the right to change this description at its discretion.

Salary : $47,500 - $52,000