What are the responsibilities and job description for the Front Office Representative position at LOUISIANA ORTHOPAEDIC SPECIALISTS LLC?
Job Description
Job Description
Description : Responsibilities
- Responsible for identifying and collecting deductibles, co-insurance, and past due account balances.
- Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance / benefits questions to Site Billing Specialist.
- Evaluates patient financial status and establishes payment plans based upon authority levels.
- Responsible for accurately completing and interpreting insurance verification and benefits. Notifies patients, family members, physicians and / or supervisors of network insurance coverage issues that may result in coverage reduction.
- Scans all patient surgery estimate information into the patient’s chart.
- Reviews with patients their estimated out of pocket responsibility for surgery.
- Maintains general knowledge of insurance plans accepted by LOS.
- Responsible for daily balancing of collections.
- Maintains strictest patient confidentiality.
The job holder must demonstrate current competencies for job position including a general understanding of insurance requirements.
Requirements :
Qualifications and Requirements
