What are the responsibilities and job description for the Service Advisor/Parts Advisor position at Louisiana Power Sports?
```Overview```
We are seeking a skilled and customer-oriented Service Writer to join our team. As a Service Writer, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our Power Sports service department. If you have a passion for cars, excellent communication skills, and a strong mechanical knowledge, we want to hear from you!
```Responsibilities```
- Greet customers and assist them with their Power Sports service needs
- Listen to customer concerns and accurately document vehicle issues
- Provide accurate estimates for repairs and maintenance services
- Upsell additional services and products to customers
- Coordinate with mechanics to ensure timely completion of repairs
- Communicate with customers regarding the status of their vehicles
- Ensure customer satisfaction by addressing any questions or concerns
- Maintain organized records of all service transactions.
- Handle Parts customers as they call in
- Call Customers with Special Order Parts that their Parts have been received
```Requirements```
- Previous experience in automotive service or auto service management is preferred
- Strong knowledge of vehicle maintenance and repair procedures
- Excellent customer service skills with the ability to build rapport with customers
- Ability to effectively communicate technical information to non-technical individuals
- Detail-oriented with strong organizational skills
- Proficient computer skills for maintaining accurate records
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
If you are a motivated individual who enjoys working in a dynamic team environment, we encourage you to apply for the position of Service Writer. Join our team and contribute to providing exceptional automotive service to our valued customers!
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Ability to Commute:
- Bossier City, LA 71111 (Required)
Ability to Relocate:
- Bossier City, LA 71111: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $20