People Services Manager

People Services Manager

• Overview of Job: This position is directly responsible for the delivery of all core People Services duties including administrative, compliance-oriented as well as assisting with strategic people goals for the organization. The position is accountable for recruiting, orientation and on-boarding, off-boarding, employee engagement and learning, retention, and the performance management process. The right candidate is highly organized and an effective planner, the position administers the overall hiring process to ensure a steady pipeline of qualified candidates to successfully fill vacant roles with the right people, at the right time, to enable the organization to effectively deliver its mission and goals and ensures that recruitment strategies foster equity and inclusion in hiring practices;

Success Criteria & Essential Duties

Talent Acquisition and Employee Engagement:

• Facilitates effective and proactive recruiting strategies to attract talented candidates including developing job postings, reviewing applications, and conducting interviews with a focus on DEI.

• Analyzes and interprets organization/market/industry data, market and hiring trends
• Designs and delivers new employee orientation.
• Assesses division/department cultures and provides training/recommendations to ensure intentional efforts are implemented to continually develop a physically and psychologically safe and supportive work culture
• Efficiently offboards employees and adheres to the termination checklist ensuring compliance.
• Develops annual compensation adjustment recommendation by evaluating and maintaining the salary ranges and development of a system of alignment between compensation and performance management.
• Assists leaders in responding to specific employment issues (defined in the employee handbook) in partnership with the employment attorney or HR Contractor as necessary. Conducts effective, thorough and objective investigations and provide recommendations if needed.

HRIS Management and Other Duties:

• Manages and maintains human resource information system, and implements other technology and procedural improvements to streamline the HR functions.
• Processes, verifies, and maintains all documentation relating to personnel records including background checks, substance screenings, I9 compliance, MVR, and benefits enrollments.
• Oversee benefits programs and leave administration. Manages relationships with benefits brokers, coordinates annual Open Enrollment, and addresses employee benefits questions.
• Support finance department in payroll specific functions.
• Review and makes recommendations to the Senior Leadership Team for improvement of the organization’s HR policies, procedures, and practices to create a positive workplace.
• Maintains confidentiality and integrity of all employee, volunteer and LA/SPCA information;

Education and Experience:

• BA/BS Degree in Human Resources, Management or related major is preferred;
• Or 3-5 years of experience in full life cycle talent management and various human resource functions (i.e. employee relations, benefits administration, compensation)
• Certified HR professional through either SHRM or HRCI preferred

Minimum Qualifications, skills and knowledge (REQUIRED):

• Must be able to pass criminal background and reference check, pre-employment substance screening
• Must be 25 with a valid Louisiana license and clean driving record as the role requires use of the company vehicle to attend recruitment events.
• Training /experience implementing strategies focused on DEI
• Tech savvy with 1 yr experience managing HRIS and proficiency in Excel
• Resourceful and able to find creative solutions, thinking beyond current systems and approaches toward continual improvement.
• Strong analytical and problem-solving skills and ability to find creative solutions to cultural, administrative and/or organizational challenges.
• Experience in a non-profit organization with diverse groups of people.

Physical Requirements:

• Should not be allergic to animals or nut products; must be able and willing to work around all animals.
• Position Essential status for emergency events.

Working Conditions

• Potentially subject to animal bites and scratches.
• Works in an area with a high noise level.