What are the responsibilities and job description for the IT CLIENT SUPPORT ANALYST 1, 2, or 3 position at Louisiana State University Health Sciences Center?
Posting Details
Posting Summary
Functional Position Title
IT CLIENT SUPPORT ANALYST 1, 2, or 3
Position Number
00023243
Appointment Type
Location-City
New Orleans
School / Division
MEDICAL SCHOOL
Department
M / S-Computing Support
Position Summary
LSU Health New Orleans is seeking to fill two Client Support Analyst positions with eager, motivated individuals who have provided great IT service as a top priority. These positions will ultimately report to the IT Project Coordinator and be a part of the School of Medicine Information Technology Team. This team provides software and hardware support for all Basic Sciences and Clinical Sciences departments, Centers of Excellence, and Administrative Sections of LSU Health New Orleans School of Medicine.
This technical position is a member of the School of Medicine's Information Technology staff and uses an in-depth understanding of Information Technology to provide support to the LSU Health New Orleans School of Medicine Departments including hardware and software research, ordering, installation, maintenance and troubleshooting for end-user devices and peripherals, servers, telecommunications and AV equipment. This position takes direction from a higher-level analyst or the School's IT Project Coordinator and may provide knowledge and direction to lower-level analysts. The incumbent will work in coordination with the Department of Information Technology to support the initiatives of the University.
Additional Position Information
Minimum Qualifications
Required Education
Bachelor's
If Other Required Education, please specify
Discipline(s)
Computer Science; Computer Information Systems; Management Information Systems; other degrees relevant to the position.
Certifications / Licenses Required
Indicate the minimum number of years required to do the job
IT Analyst 1 : 0-1 year; IT Analyst 2 : 2 years; IT Analyst 3 : 5 years
Indicate the type of experience required to do the job
Relevant full-time professional experience
Indicate if any combination of specific experience, training and education may be substituted for the required education or experience
Preferred Qualifications
Preferred Education
If Other Preferred Education, please specify
Discipline(s)
Certifications / Licenses Preferred
Indicate the preferred experience to perform the job
Information technology support in a large organization.
Posting Detail Information
Posting Number
U01351P
Number of Vacancies
Desired Start Date
Position End Date (if temporary)
Posting Close Date
Open Until Filled
Application Review Date to Begin
Special Instructions Summary
EEO Statement
LSU Health New Orleans is committed to leveraging diversity as an educational resource and an institutional core value. We seek candidates who will contribute to a climate where students, faculty, and staff of all identities and backgrounds have equitable access and success opportunities. As an equal opportunity, affirmative action employer, we welcome all to apply without regard to race, color, religion, age, sex, national origin, physical or mental disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
About the School / Department