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IT CLIENT SUPPORT ANALYST 1, 2, or 3

Louisiana State University Health Sciences Center
Orleans, LA Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/21/2025

Posting Details

Posting Summary

Functional Position Title

IT CLIENT SUPPORT ANALYST 1, 2, or 3

Position Number

00023243

Appointment Type

Location-City

New Orleans

School / Division

MEDICAL SCHOOL

Department

M / S-Computing Support

Position Summary

LSU Health New Orleans is seeking to fill two Client Support Analyst positions with eager, motivated individuals who have provided great IT service as a top priority. These positions will ultimately report to the IT Project Coordinator and be a part of the School of Medicine Information Technology Team. This team provides software and hardware support for all Basic Sciences and Clinical Sciences departments, Centers of Excellence, and Administrative Sections of LSU Health New Orleans School of Medicine.

This technical position is a member of the School of Medicine's Information Technology staff and uses an in-depth understanding of Information Technology to provide support to the LSU Health New Orleans School of Medicine Departments including hardware and software research, ordering, installation, maintenance and troubleshooting for end-user devices and peripherals, servers, telecommunications and AV equipment. This position takes direction from a higher-level analyst or the School's IT Project Coordinator and may provide knowledge and direction to lower-level analysts. The incumbent will work in coordination with the Department of Information Technology to support the initiatives of the University.

Additional Position Information

Minimum Qualifications

Required Education

Bachelor's

If Other Required Education, please specify

Discipline(s)

Computer Science; Computer Information Systems; Management Information Systems; other degrees relevant to the position.

Certifications / Licenses Required

Indicate the minimum number of years required to do the job

IT Analyst 1 : 0-1 year; IT Analyst 2 : 2 years; IT Analyst 3 : 5 years

Indicate the type of experience required to do the job

Relevant full-time professional experience

Indicate if any combination of specific experience, training and education may be substituted for the required education or experience

Preferred Qualifications

Preferred Education

If Other Preferred Education, please specify

Discipline(s)

Certifications / Licenses Preferred

Indicate the preferred experience to perform the job

Information technology support in a large organization.

Posting Detail Information

Posting Number

U01351P

Number of Vacancies

Desired Start Date

Position End Date (if temporary)

Posting Close Date

Open Until Filled

Application Review Date to Begin

Special Instructions Summary

EEO Statement

LSU Health New Orleans is committed to leveraging diversity as an educational resource and an institutional core value. We seek candidates who will contribute to a climate where students, faculty, and staff of all identities and backgrounds have equitable access and success opportunities. As an equal opportunity, affirmative action employer, we welcome all to apply without regard to race, color, religion, age, sex, national origin, physical or mental disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

About the School / Department

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