What are the responsibilities and job description for the FLOAT MEDICAL ASSISTANT FRONT AND BACK OFFICE position at Louisiana State University School of Medicine?
Description : SUMMARY
The LSU Healthcare Network is a non-profit, academic, multi-specialty, healthcare delivery system dedicated to patient care, research and education. You can be a part of a progressive healthcare team making a meaningful difference in the care of patients. The LSU Healthcare Network is made up of over 175 healthcare providers from primary care to specialty care at several multi-specialty care locations in and around the Greater New Orleans area
Business Hours : Monday through Friday
- No nights, weekends or major holidays
We offer a competitive compensation and benefits package including :
Introduction
Our healthcare organization is seeking a skilled and experienced Float Medical Assistant to join our team. The ideal candidate will be responsible for providing support to both the front and back office, ensuring smooth and efficient operations.
What is the Float Pool?
The Float Pool is a unique team that offers you the chance to work in multiple departments and locations, allowing for diverse experiences and the opportunity to adapt to different clinical environments. Successful candidates must have the ability to commute between our locations including : New Orleans CBD / Downtown, Metairie, Marrero and Uptown New Orleans
Responsibilities : Front Office :
Welcome patients warmly, manage intake forms, and efficiently schedule appointments.
Navigate full-cycle patient registration, including insurance verification, eligibility checks, fee communication, and payment collection.
Answer phone calls promptly and direct them to the appropriate department or individual.
Collect and update patient demographic information in the electronic health record (EHR) system.
Clinical Duties :
Prepare patients for examinations and treatments
Vital Signs : Regularly monitor and record vital signs, such as blood pressure, pulse, temperature, weight, and urine analysis.
Patient Needs : Listen to patients concerns, questions, and needs.
Provide empathetic support and ensure that any immediate concerns are addressed promptly.
Information Relay : Share pertinent patient information with medical providers, and other team members.
Other Duties Collect and prepare laboratory specimens perform basic lab tests.
Educate patients about their medication and treatments.
Ensure the cleanliness of patient rooms and clinical areas.
Compliance and Confidentiality :
Maintain strict confidentiality of patient information in accordance with HIPAA regulations.
Maintain compliance with federal, state, and payor regulations.
Requirements :
EDUCATION and / or EXPERIENCE
CORE COMPETENCIES
CERTIFICATES, LICENSES, REGISTRATIONS
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