What are the responsibilities and job description for the Personal Lines Account Manager position at Louisville Insurance, LLC?
Company Description
Louisville Insurance, LLC proudly provides comprehensive insurance solutions. With our many years of service supplying the insurance needs of families and businesses, we are a trusted source for quality insurance protection. Louisville Insurance, LLC has an exciting and rewarding opportunity as a Personal Lines Account Manager.
Role Description
This is a full-time on-site role for an Personal Lines Account Manager at Louisville Insurance, LLC in Louisville, KY. The Account Manager serves as the primary business contact for the client providing customer service to accounts as well as representing client needs.
PRIMARY ROLE:
Day-to-day maintenance and servicing of assigned Personal Lines accounts, Including but not limited to:
- Maintaining a high level of client service and satisfaction
- Marketing & placement of renewal accounts as appropriate
- Day to day service such as facilitating policy change requests, issuance of binders, certificates, ID cards, etc.
- Address client questions regarding premiums and billing statements.
- Provide claims counseling and assistance during the claim settlement process.
- Assist client with completion of applications, risk profile assessments and renewal questionnaires.
- Evaluate policy coverage terms and limits for adequacy relative to client needs and their risk profile.
- Negotiate renewal terms with incumbent carrier and alternative markets to seek the broadest coverage available at the most competitive premiums.
- Cross-sell/upgrade existing coverage and/or present additional coverages as needed.
Qualifications
- Prior experience in the insurance industry is required.
- Excellent communication and interpersonal skills
- Proven experience in customer relationship management
- Strong organizational and time-management abilities
- Ability to work well in a team and independently
- Proficiency in sales and negotiation techniques
- Detail-oriented and able to multitask effectively
In return, we offer a competitive wage (based on experience), medical plan, dental, and vision. Vacation time, holidays, and more!
Job Types: Full-time, Permanent
Pay: $45,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Louisville, KY 40243 (Required)
Ability to Relocate:
- Louisville, KY 40243: Relocate before starting work (Required)
Work Location: In person
Salary : $45,000 - $65,000