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Administrative Supervisor II

Louisville Metro Government
Louisville Metro Government Salary
Louisville, KY Full Time
POSTED ON 4/8/2025
AVAILABLE BEFORE 6/8/2025

Description

Summary Objective

The purpose of this position is to supervise administrative support services including customer service, payroll, training and personnel. Evaluates programs, procedures, and recommends modifications.

This class works independently, under limited supervision, reporting major activities through periodic meetings.

Examples of Duties

ESSENTIAL FUNCTIONS

The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

  • Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
  • Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed.
  • Interviews applicants; and schedules medical examinations for new employees.
  • Contacts applicant's former employers to verify employment information; and requests and reviews applicants' criminal record and character references.
  • Manages the processing of personnel forms, correspondence, records and documents.
  • Reviews program policies and procedures for effectiveness, compliance to standards and regulations and recommends changes.
  • Determines training needs assessments and develops and conducts training programs.
  • Collects and analyzes information and prepares and submits reports.
  • Represents the department to the public to provide information concerning programs and operations.

• Organizes and coordinates programs. • Interprets, explains, and enforces regulations, policies, procedures and renders decisions.

  • Enforces safety procedures to ensure safe operation of equipment and employee safety.
  • Attends meetings to disseminate information concerning public works operations and projects.
  • Consults with subordinates and managers to discuss problems, procedures, and work assignment progress.
  • Coordinates work projects and activities with other departmental personnel.
  • Assists with purchasing, budget, budget preparation, and prepares reports.
  • Coordinates dispatch and administrative support for Snow Operations and Emergency Events.
  • Performs related work as assigned.

Minimum Requirements

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

  • Bachelor’s Degree in Business or Public Administration, Education or related discipline.
  • Three (3) years of office administration, complaint resolution, customer service or related experience or an equivalent combination of education, training and experience.

OTHER MINIMUM REQUIREMENTS

  • None.

PHYSICAL DEMANDS
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

  • Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

UNAVOIDABLE HAZARDS (WORK ENVIRONMENT)
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

  • None.

AMERICANS WITH DISABILITIES ACT COMPLIANCE

Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

STANDARD CLAUSES

May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government.
This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

ESSENTIAL SAFETY FUNCTIONS

It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.
Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.

Supplemental Information

EEO
113


Louisville Metro Government is committed to providing our employees with the tools they need to lead a fit and healthy life. Aside from community-wide initiatives like the Mayor's Hike, Bike and Paddle event every Memorial Day and Labor Day, and the Healthy Hometown Movement, Metro Government provides employees with programs designed to enhance their life and well-being, like a Wellness Center that allows employees and their dependents with Metro health insurance to take care of their basic medical and health needs for a $5 co-pay. Louisville Metro Government understands that a team of healthy, vibrant employees is the greatest asset we have.

Full Time Regular
  • Medical
  • Dental
  • Vision
  • Group Term Life
  • Supplemental Life
  • Accidental Death & Dismemberment
  • Sick Leave
  • Vacation
  • Holiday Pay
  • Bereavement Leave
  • Kentucky Public Pensions Authority
  • 457 Deferred Comp
  • Voluntary Lifestyle Benefits
  • Tuition Assistance
  • Qualified Adult Benefits
  • Childcare Assistance
  • Free TARC Use
  • Paid Parental Leave
Part Time – 17.5 to 25 Hours Per Week
  • Vacation (pro rata)
  • Sick Leave (pro rata)
  • Holiday Pay (pro rata)
Part Time – Less Than 17.5 Hours Per Week
  • Ineligible For Benefits
Temporary Positions
  • Ineligible For Benefits

Interns
  • Ineligible For Benefits

Salary : $5

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