What are the responsibilities and job description for the Behavioral Health Assistant (Part-time) position at Louisville Metro Government?
Description
CHARACTERISTICS OF THE WORK
Under close supervision, performs behavioral health assessments in the form of telephone follow-up, monitoring, and support for patients referred by Licensed Clinical Social Workers (LCSWs).
Enhances treatment adherence and clinical outcomes by monitoring patients' response to behavioral health interventions, which may have included counseling by a LCSW and/or medications from a FHC medical provider or the prescribing behavioral health consultant.
Provides supportive services to the LCSWs.
Examples of Duties
EXAMPLES OF THE WORK (These statements are intended to be illustrations of the work of this class.)
Schedules appointments.
Maintains the community resource list.
Initiates phone calls to community resources to assist referrals.
Organizes patient education materials.
Engages patient in the identification of initial or revised self-management goals.
Assesses patient's current level of functioning by administering appropriate assessment instruments, per the recommendation of a LCSW.
Assesses patient's response to any prescribed medications.
Monitors patient's progress with treatment recommendations and self-management goals.
Schedules follow-up contact with patient, based on results of the most recent contact and assessment of the patient's current level of functioning.
Conducts follow-up with patients, primarily by phone, to monitor progress toward treatment recommendations.
Provides support and assists patients with identifying new self-management goals when appropriate.
Documents as appropriate in the medical record, using handwritten forms and/or a computer to complete required documentation.
Provides verbal feedback to the referring LCSW and primary care physician, as necessary.
Identifies patients with Limited English Proficiency (LEP) and/or other communication barriers and uses appropriate interpretive service; documents use of interpretive services.
Manages medical records documentation, requests and/or releases.
Participates in departmental meetings.
Adheres to standard precautions.
Performs related work as required.
Minimum Requirements
MINIMUM REQUIREMENTS
Bachelor's degree in Social Sciences or a closely related field.
An equivalent combination of training and experience may be substituted, as determined applicable by Civil Service.
Physical Requirements And Working Conditions
Responds to patient and Family Health Centers' needs via the telephone, internet, fax, computer software and in person.
Identifies medical record documentation, requests and/or releases.
Lifts and moves materials weighing up to 5 lbs.
Spends extended periods of time sitting, standing, walking, climbing, stooping, bending and reaching.
Special Requirements
Must be available to work a varied schedule and/or work overtime as necessary.
Must provide own transportation to other FHC locations as needed.
Supplemental Information
An Equal Opportunity Employer
Test Weights
Training & Experience: 100%
CLINIC LOCATIONS AND HOURS:
www.fhclouisville.org
FHC - Portland
2215 Portland Avenue
Louisville KY 40212
(502) 774-8631
Monday - Thursday: 8:00am - 9:00pm
Friday: 8:00am - 4:30pm
Saturday: 8:00am - noon
Sunday: Closed
FHC - East Broadway
834 East Broadway
Louisville KY 40204
Monday - Thursday: 8:00am - 9:00pm
Friday: 8:00am - 4:30pm
Saturday: 8:00 - 12:00pm
Sunday: Closed
FHC - Phoenix (Healthcare for the Homeless)
712 E Muhammad Ali Blvd
Louisville KY 40202
Monday - Friday: 7:30am - 4:00pm
Saturday - Sunday: Closed
FHC - Iroquois
4100 Taylor Blvd
Louisville KY 40215
Monday: 8:00am - 4:30pm
Tuesday: 8:00am - 8:30pm
Wednesday - Friday: 8:00am - 4:30pm
Saturday - Sunday: Closed
FHC - Fairdale
1000 Neighborhood Place
Fairdale KY 40118
Monday - Friday: 8:00am - 4:30pm
Thursdays: 8:00am - 8:30pm
Saturday - Sunday: Closed
FHC - Southwest
9702 Stonestreet Road, Suite 220
Louisville KY 40272
Monday - Wednesday: 8:00am - 4:30pm
Thursday: 8:00am - 8:00pm
Friday: 8:00am - 4:30pm
Saturday - Sunday: Closed
FHC - Americana
4805 Southside Drive
Louisville KY 40214
Monday - Friday: 8:00am - 4:30pm
Saturday - Sunday: Closed
Medical
Dental
Vision
Group Term Life
Supplemental Life
Accidental Death & Dismemberment
Sick Leave
Vacation
Holiday Pay
Bereavement Leave
Kentucky Retirement Systems
457 Deferred Comp
Tuition Assistance
01
Do you have a Bachelor's degree in Social Sciences or a closely related field?
Behavioral Health Assistants spend much of their day on the telephone, calling patients and coordinating referrals to community resources. Are you willing to spend much of your day on the telephone?
Behavioral Health Assistants generate documentation for all patient and community referral encounters. Behavioral Health Assistants also provide support to the Licensed Behavioral Health Professionals (LBHPs), which includes obtaining charts, scheduling patient appointments, and maintaining referral lists and patient education handouts. Are you willing to accomplish these administrative tasks?
Phone interaction with patients frequently requires use of interpretive services. After being trained, are you willing to use interpretive services as needed?
Behavioral Health Assistants perform basic assessments in the form of follow-up calls to monitor progress toward a patient's treatment goals. These interactions with behavioral health patients are limited to what the LBHP has requested on the referral form. It is important that the Behavioral Health Assistant not cross this boundary. Are you willing to perform basic assessments according to the instructions of the LBHP?
Are you able to provide your own transportation to work at other locations as needed?
This position requires the Behavioral Health Assistant to spend extended periods of time sitting, standing, walking, climbing, stooping, bending and reaching. If hired, would you perform these activities?
List any experience you may have in a related administrative/assistant position (i.e., nursing assistant, medical assistant, psychological technician, etc.). Include the position(s) in which you obtained your experience and the length of your experience.
09
List any experience you may have in a related autonomous position (i.e., case manager, counselor, therapist, family specialist, etc.). Include the position(s) in which you obtained your experience and the length of your experience.
10
How did you hear about this position at Family Health Centers? If you heard about this position from an FHC employee, please list the name of the employee here.
CHARACTERISTICS OF THE WORK
Under close supervision, performs behavioral health assessments in the form of telephone follow-up, monitoring, and support for patients referred by Licensed Clinical Social Workers (LCSWs).
Enhances treatment adherence and clinical outcomes by monitoring patients' response to behavioral health interventions, which may have included counseling by a LCSW and/or medications from a FHC medical provider or the prescribing behavioral health consultant.
Provides supportive services to the LCSWs.
Examples of Duties
EXAMPLES OF THE WORK (These statements are intended to be illustrations of the work of this class.)
Schedules appointments.
Maintains the community resource list.
Initiates phone calls to community resources to assist referrals.
Organizes patient education materials.
Engages patient in the identification of initial or revised self-management goals.
Assesses patient's current level of functioning by administering appropriate assessment instruments, per the recommendation of a LCSW.
Assesses patient's response to any prescribed medications.
Monitors patient's progress with treatment recommendations and self-management goals.
Schedules follow-up contact with patient, based on results of the most recent contact and assessment of the patient's current level of functioning.
Conducts follow-up with patients, primarily by phone, to monitor progress toward treatment recommendations.
Provides support and assists patients with identifying new self-management goals when appropriate.
Documents as appropriate in the medical record, using handwritten forms and/or a computer to complete required documentation.
Provides verbal feedback to the referring LCSW and primary care physician, as necessary.
Identifies patients with Limited English Proficiency (LEP) and/or other communication barriers and uses appropriate interpretive service; documents use of interpretive services.
Manages medical records documentation, requests and/or releases.
Participates in departmental meetings.
Adheres to standard precautions.
Performs related work as required.
Minimum Requirements
MINIMUM REQUIREMENTS
Bachelor's degree in Social Sciences or a closely related field.
An equivalent combination of training and experience may be substituted, as determined applicable by Civil Service.
Physical Requirements And Working Conditions
Responds to patient and Family Health Centers' needs via the telephone, internet, fax, computer software and in person.
Identifies medical record documentation, requests and/or releases.
Lifts and moves materials weighing up to 5 lbs.
Spends extended periods of time sitting, standing, walking, climbing, stooping, bending and reaching.
Special Requirements
Must be available to work a varied schedule and/or work overtime as necessary.
Must provide own transportation to other FHC locations as needed.
Supplemental Information
An Equal Opportunity Employer
Test Weights
Training & Experience: 100%
CLINIC LOCATIONS AND HOURS:
www.fhclouisville.org
FHC - Portland
2215 Portland Avenue
Louisville KY 40212
(502) 774-8631
Monday - Thursday: 8:00am - 9:00pm
Friday: 8:00am - 4:30pm
Saturday: 8:00am - noon
Sunday: Closed
FHC - East Broadway
834 East Broadway
Louisville KY 40204
Monday - Thursday: 8:00am - 9:00pm
Friday: 8:00am - 4:30pm
Saturday: 8:00 - 12:00pm
Sunday: Closed
FHC - Phoenix (Healthcare for the Homeless)
712 E Muhammad Ali Blvd
Louisville KY 40202
Monday - Friday: 7:30am - 4:00pm
Saturday - Sunday: Closed
FHC - Iroquois
4100 Taylor Blvd
Louisville KY 40215
Monday: 8:00am - 4:30pm
Tuesday: 8:00am - 8:30pm
Wednesday - Friday: 8:00am - 4:30pm
Saturday - Sunday: Closed
FHC - Fairdale
1000 Neighborhood Place
Fairdale KY 40118
Monday - Friday: 8:00am - 4:30pm
Thursdays: 8:00am - 8:30pm
Saturday - Sunday: Closed
FHC - Southwest
9702 Stonestreet Road, Suite 220
Louisville KY 40272
Monday - Wednesday: 8:00am - 4:30pm
Thursday: 8:00am - 8:00pm
Friday: 8:00am - 4:30pm
Saturday - Sunday: Closed
FHC - Americana
4805 Southside Drive
Louisville KY 40214
Monday - Friday: 8:00am - 4:30pm
Saturday - Sunday: Closed
Medical
Dental
Vision
Group Term Life
Supplemental Life
Accidental Death & Dismemberment
Sick Leave
Vacation
Holiday Pay
Bereavement Leave
Kentucky Retirement Systems
457 Deferred Comp
Tuition Assistance
01
Do you have a Bachelor's degree in Social Sciences or a closely related field?
- Yes
- No
Behavioral Health Assistants spend much of their day on the telephone, calling patients and coordinating referrals to community resources. Are you willing to spend much of your day on the telephone?
- Yes
- No
Behavioral Health Assistants generate documentation for all patient and community referral encounters. Behavioral Health Assistants also provide support to the Licensed Behavioral Health Professionals (LBHPs), which includes obtaining charts, scheduling patient appointments, and maintaining referral lists and patient education handouts. Are you willing to accomplish these administrative tasks?
- Yes
- No
Phone interaction with patients frequently requires use of interpretive services. After being trained, are you willing to use interpretive services as needed?
- Yes
- No
Behavioral Health Assistants perform basic assessments in the form of follow-up calls to monitor progress toward a patient's treatment goals. These interactions with behavioral health patients are limited to what the LBHP has requested on the referral form. It is important that the Behavioral Health Assistant not cross this boundary. Are you willing to perform basic assessments according to the instructions of the LBHP?
- Yes
- No
Are you able to provide your own transportation to work at other locations as needed?
- Yes
- No
This position requires the Behavioral Health Assistant to spend extended periods of time sitting, standing, walking, climbing, stooping, bending and reaching. If hired, would you perform these activities?
- Yes
- No
List any experience you may have in a related administrative/assistant position (i.e., nursing assistant, medical assistant, psychological technician, etc.). Include the position(s) in which you obtained your experience and the length of your experience.
09
List any experience you may have in a related autonomous position (i.e., case manager, counselor, therapist, family specialist, etc.). Include the position(s) in which you obtained your experience and the length of your experience.
10
How did you hear about this position at Family Health Centers? If you heard about this position from an FHC employee, please list the name of the employee here.
- Required Question
