What are the responsibilities and job description for the Parking Facilities Coordinator-(Ambassador) position at Louisville Metro Government?
The purpose of this position is to plan and coordinate operations and activities of parking garage facilities operated by contract vendors.
This class works independently, under limited supervision, reporting major activities through periodic meetings.
ESSENTIAL FUNCTIONS
The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.
• Responds to complaints and inquiries from the public, and resolves problems and concerns.
• Plans and schedules parking garage facility activities and operations.
• Analyzes parking garage vendor income and expense reports, and ensures compliance with contract specifications.
• Revises and develops operational and financial internal controls and reporting requirements.
• Verifies and approves towing of vehicles, and monitors enforcement and control operations.
• Schedules structural, electrical, mechanical, safety and preventive maintenance inspections.
• Reviews inspection reports, initiates operational and financial audits, and submits requests for garage structural or building maintenance and equipment repair.
• Monitors radio communication system operations for compliance with FCC rules and regulations.
• Evaluates security and safety operations, and recommends modifications and improvements.
• Develops parking programs, strategies, pricing, and operational procedures.
• Maintains fixed asset inventory, and investigates and reconciles differences.
• Prepares and submits bid proposals and specifications, and recommends the procurement of equipment and contract services.
• Contacts vendors or contractors to discuss parking services or products.
• Maintains a library of technical reference materials, operating manuals, warranties, floor plans, documents and materials.
• Performs related work as assigned.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
• High School Graduation or GED equivalent.
• Five (5) years of parking operation, facilities maintenance or building construction, call-center, dispatcher or 911 operational centers, project management, IT project or management, large hospitality, or entertainment event venue coordination experience or an equivalent combination of education, training and experience.
OTHER MINIMUM REQUIREMENTS
• Must possess and maintain a valid state driver’s license with an acceptable driving history.
PHYSICAL DEMANDS
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
• Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
UNAVOIDABLE HAZARDS (WORK ENVIRONMENT)
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
• None.
AMERICANS WITH DISABILITIES ACT COMPLIANCE
Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
STANDARD CLAUSES
May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government.
This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
ESSENTIAL SAFETY FUNCTIONS
It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.
Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.
Monitor the patrols of the ambassador program via the approved software systems
Review and approve monthly operation report related to the ambassador program
Maintain the FY budget for the ambassador program categories
Assist with development of ambassador program, strategies, and standard operational procedures “SOP’s”
Responds to inquiries from the public, and resolves onsite issues
Evaluates security and safety operations
Salary : $23
