Escrow Officer

Louisville Title Agency

Louisville Title Agency, located in Toledo, OH, is Northwest Ohio's largest, locally owned title agency with more than 75 years of experience insuring title policies for Old Republic, First American and Stewart Title. Specializing in residential, commercial, and industrial real estate throughout Ohio and Michigan, we are dedicated to serving our clients with the most advanced real estate tools and industry information. Our commitment to confidentiality and excellence in real estate transactions sets us apart in the industry.

Role Description

Louisville Title is seeking a detail-oriented Escrow Processor to join our dynamic team in the Title Insurance services sector. The ideal candidate will be responsible for managing the processing of title insurance, ensuring compliance with industry regulations, and providing exceptional service to clients throughout the title insurance process. This role requires a strong understanding of residential real estate escrow procedures, underwriting processes, and the importance of customer service.

Responsibilities

• Process title insurance efficiently and accurately while adhering to company policies and regulatory guidelines
• Oversees the escrow process from beginning to end, including coordinating with all parties involved in the transaction (buyers, sellers, lenders, real estate agents, etc.) to ensure a smooth closing process
• Provide excellent customer service by addressing client inquiries and resolving any issues that may arise during the escrow processing phase
• Reviews Title Commitment for closing and clear outstanding issues by contacting necessary parties
• Collects and maintains all necessary documentation and funds for the transaction, including purchase agreements, deeds, title reports, HOA fees and closing statements
• Sends detailed closing instructions to all parties (Settlement statement/HUD; documentation needed for closing)
• Follows procedure guidelines to ensure escrow process is consistent, accurate and compliant with all laws and regulations

Experience

• Previous experience in title insurance, escrow processing or financial services or a related field is required
• Familiarity with escrow procedures and underwriting practices is highly desirable.
• Excellent attention to detail and organizational skills to manage multiple tasks effectively
• Ability to prioritize and manage multiple tasks simultaneously
• Professional demeanor and customer service attitude with the ability to remain optimistic under any client circumstances
• Ability to work collaboratively in a fast-paced, deadline-driven environment
• Quickly adapts to changing circumstances, shifting priorities, and unexpected challenges
• Knowledge of escrow and title industry practices and regulations
• Escrow software experience (RamQuest, Qualia, Close Simple, etc.) will make you a leading candidate

If you are passionate about providing excellent customer service and possess the necessary skills, we encourage you to apply for this exciting opportunity to work as an Escrow Processor.

Job Type: Full-time

Pay: Based on experience starting from $24.50 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 7.5 hour shift
• Day shift
• Monday to Friday

Experience:

• Escrow or Title Insurance: 1 year (Required)
• Customer service: 1 year (Required)

Work Location: In person