Case Manager (Full-Time)

This is a grant funded full-time position for one year operating from 8:30-4:00 pm Mondays through Fridays for 32 hours weekly. This position does not supervise other staff. The continuation of this position is contingent upon grant funding.

Key Responsibilities

Client Engagement and Support

• Offer a welcoming, warm, and hospitable presence to all clients, staff, volunteers, and visitors.
• Build trusting relationships with clients while enforcing community agreements and maintaining professional boundaries.
• Conduct thorough intake assessments, evaluating clients’ physical, social, and emotional needs.
• Develop individualized care plans using a person-centered and strengths-based approach.
• Provide crisis intervention and de-escalation support as needed.
  
  

Case Management and Housing Support

• Assist clients in applying for Housing Choice Vouchers and other housing opportunities.
• Support clients in procuring and maintaining necessary documentation for housing readiness.
• Advocates for clients and coordinate with property owners and managers and to provide move-in support to facilitate successful housing placements.
• Conduct home visits or community meetings to ensure comprehensive client support.
  
  

Community Outreach and Resource Coordination.

• Establish and maintain partnerships with mental health providers and other community resources.
• Make referrals to appropriate services and monitor client progress towards goals.
• Assist clients in obtaining medical and financial entitlements and benefits.
• Identify gaps in services and contribute to program development to address unmet needs.
  
  

Documentation and Compliance

• Maintain accurate and timely client records, including case notes and service plans.
• Utilize the Homeless Management Information System (HMIS) for required documentation.
• Adhere to agency policies, professional ethics, and confidentiality standards.
  
  

Professional Development and Teamwork

• Participate in staff meetings, training sessions, and agency events.
• Collaborate effectively with other staff members and community providers.
• Contribute to a positive work environment and support overall program objectives
  
  

Skills/Qualifications Required

• Bachelor’s degree in social sciences or closely related field
• 2 years of experience in social services
• Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency
• Experience providing trauma informed support and interventions to clients while also utilizing de-escalation techniques and
• Very strong organizational and time-management skills
• Intermediate level knowledge of Google products and ability to quickly learn new system programs
  
  

Physical Requirements

• Ability to work effectively in various physical positions, including sitting, standing, walking, bending, and kneeling for extended periods
• Capable of occasional lifting and carrying of supplies up to 25 pounds
• Comfortable navigating a social services environment, which may involve extensive computer use, frequent movement between work areas, and use of stairs
• Ability to work in an environment where domestic animals (e.g., cats and dogs) may be present
• Possess the stamina and flexibility to perform job duties in both office and community settings as required
  
  

Benefits

• Comprehensive Health Benefits package
• Vision and Dental
• 401(k) matching
• Life Insurance
• Paid Time Off
  
  

Tagged as: social work