What are the responsibilities and job description for the Crew Team Member position at LoukouMadness?
LoukouMadness is a dessert/coffee shop inside the Mall of NH. We have an open position for part-time with the potential of becoming full-time.
We are seeking a dynamic and customer-focused Crew Member to join our team. This position is perfect for individuals who are enthusiastic and want to challenge themselves by cross training and excelling in various positions. We offer a new product so upselling skills are a must-have!
Duties
- Prepare and serve coffees, desserts and beverages according to established standards and recipes.
- Maintain a clean and organized work environment, adhering to all food safety and handling regulations.
- Provide exceptional customer service, ensuring that guests feel welcome and valued and invite guests to try our products in an upbeat and encouraging manner!
- Handle cash and operate a point-of-sale system accurately and efficiently.
- Manage time effectively to ensure all tasks are completed promptly and to a high standard.
- Collaborate with colleagues to achieve sales goals and promote menu items.
- Demonstrate a strong commitment to food safety and handling practices.
- Maintain a positive and professional attitude, adhering to company policies and procedures.
- Perform basic math calculations to manage cash and operate a cash register.
- Assist with inventory management and ordering supplies as needed.
- Participate in ongoing training and development to enhance skills and knowledge.
Skills
-Strong communication/ product selling qualities
-Proven experience in food service, with a focus on customer service and teamwork.
- Strong understanding of food safety and handling practices.
- Ability to work effectively in a fast-paced environment, managing time and prioritizing tasks.
- Proficiency with cash registers and basic math calculations.
- Excellent communication and interpersonal skills.
- Familiarity with retail math and sales techniques.
- A passion for culinary skills and a commitment to providing high-quality food and beverages.
- The ability to lift, bend, and stand for extended periods.
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Shift:
- Evening shift
- Morning shift
Work Location: In person
Salary : $15 - $18