Product Support Coordinator

Job Description:

With general guidance in a team environment, responsible for performing a variety of product support duties of moderate scope and complexity while following and assisting in the development of procedures and processes in one or more of the following functions: raw stock, parts identification, shipping, receiving, stockroom, clean operations, etc.

Must have MRP knowledge

Roles & Responsibilities:

RAW STOCK:

• Receive incoming raw stock and verify material against documentation for identification and accuracy of quantity. Load and unload trucks and move raw material to the proper location. Identify and code raw material and operate saw to cut stock to dimensional specifications. Perform minor repair of equipment. Report critical shortages and/or problems to appropriate organizations. Issue jobs per schedule and update shop floor, MRP and other systems.

PARTS IDENTIFICATION:

• Identify parts using the proper identification methods and equipment indicated by the traveler and/or blueprint. Lay out exact dimensions and locations on the parts for identification markings.

SHIPPING:

• Prepare parts and/or materials to assure safe handling for shipment including the completion of the necessary paperwork and shipping records. Prepare packaging per specifications for shipment including computer input for necessary labels, forms and shipping records. Interpret shipping instructions as referenced on company documents or customer specifications or standards related to preservation and packing. Prepare stencils and mark shipments in a legible manner. Prepare air bills, bills of lading and sales order forms for the carrier and company records. Contact carriers for dispatching shipments, establishing rates or tracing follow‐up information.

RECEIVING:

• Receive shipments at receiving dock and forward materials to the appropriate team. Weigh or count incoming/outbound parts or materials. Perform data input to update system records and verify all documents for completeness and accuracy.

STOCKROOM:

• Receive material, check and identify parts by type or part number. Prepare parts for storage and place stock in proper location as directed. Select parts from stock to fill orders according to parts lists. Perform cycle inventory count. Maintain, update and access necessary records utilizing a computer. If applicable, execute some advanced Automated Storage & Retrieval System (ASRS) functions such as add requisition, release requisition, edit, fill shortage and delete requisition.

Requirements:

• May be required to operate moving equipment and saw equipment and meet OSHA safety qualifications.
• May require a forklift operator certificate. Good knowledge of computer terminal operations.
• Must demonstrate manual dexterity. Ability to perform basic mathematical calculations.
• Ability to read and understand related forms and specifications. May be required to lift up to 50 pounds.
• Must demonstrate effective verbal, written, and interpersonal communication skills.
• Ability to work effectively with others and be a participative team player.

Education:

• High School or equivalent
• Two years related product support experience or demonstrated ability to perform described position responsibilities.

Job Type: Contract

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Shift:

• Day shift
• Morning shift

Work Location: In person

Salary : $20 - $25